Sheraton New Orleans Hotel

  • 500 Canal Street
  • New Orleans,
  • Louisiana
  • 70130
  • United States
  • Map

Rooms & Rates

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This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with valid government issued identification to reserve and to check in to a guestroom.

Rated 3.9 out of 5 by 739 reviewers.
Rated 4 out of 5 by conference site The facility was good, most enjoyable. The two conference lunches were held here as well. They were understaffed substantially, which made staff late to next meetings. February 21, 2014
Rated 5 out of 5 by Great Location! We visited New Orleans for a wedding and were very pleased with the location of the Sheraton. We were able to walk to everything we wanted to do. Everyone we interacted with was pleasant. May 28, 2013
Rated 2 out of 5 by My tub was clogged and room dusty I called the operator several times and even told the maid that the tub in room 3716 was clogged. They never did anything. The room was dusty and the glass countertops smeared. January 23, 2014
Rated 5 out of 5 by This hotel is the epitomy of southern hospitality The staff of the hotel was very courteous and congenial from checking-in, maid service, concierge to the food and beverage staff. I could not find one problem with my stay at this hotel. July 23, 2013
Rated 4 out of 5 by great hotel Nice staff, nice rooms, very close to the action while being just far enough away to get a good nights sleep April 15, 2014
Rated 5 out of 5 by Beautiful hotel/ remodeled Friendly staff and service (Rosa from banquets was very personable and welcoming) Beautiful presentation for our banquet event. April 3, 2014
Rated 1 out of 5 by Terrible Service Our check in time was promised at 1:00 pm. We were told the rooms were not ready and we would be called when the room was available. I received a call at 5:07pm. February 21, 2014
Rated 4 out of 5 by Nice Location! Loved my stay. My only issue is it took FOREVER to get hot water out of the shower. The shower needed to be run for a full 7-10 min before being at an acceptable temp. January 26, 2014
Rated 4 out of 5 by Jacuzzi Really nice hotel, but I could not believe there was not a jacuzzi. Also, the maid cut corners and did not change my sheets Club room was better than most. Blaine was excellent! October 25, 2013
Rated 5 out of 5 by This Hotel is the Best ! The location is terrific and the Staff was extraordinary in everyway ! The food was terrific and the banquet location was perfect. March 25, 2014
Rated 1 out of 5 by Disappointed Guest No fridge in room; very minimal hot water during shower; charged higher room rate at check-out than rate quoted at reservation March 28, 2014
Rated 5 out of 5 by good locatuion We stayed on 7/8/ 2013 after the essence festival it was very nice. the club room is worth the extra bucks nice place to wine down nice views of the city. Try it you will enjoy August 4, 2013
Rated 5 out of 5 by Great place to stay in NOLA This is an awesome hotel. It is close to the quarter and the CBD. The staff is attentive and capable. Since it's recent remodel it is a clean comfortable facility. January 20, 2014
Rated 4 out of 5 by hotel stay was great Everything met our expectations, including the elevators, except we had a big problem with our room keys that never got resolved. They tried but it was never corrected. July 15, 2013
Rated 5 out of 5 by My Wedding Thank you to the staff at the Sheraton for doing anything they could to accomidate me and my family. They were very friendly and helpful!! Great Staff all around!!! October 4, 2013
Rated 2 out of 5 by Poor cuisine Attended 2 luncheons and the food offerings were very poor. Food products very expensive. No chilled water in water stations. Felt like I was staying at a motel 6. July 15, 2013
Rated 5 out of 5 by everything about this hotel was excellent We felt everything about the hotel was excellent especially the staff it was a great time April 10, 2014
Rated 5 out of 5 by Great location and staff! Right near the French Quarter without the noise of being "in" the Quarter! Loved the room and it's view (pay extra for the river view, it's worth it). January 27, 2014
Rated 4 out of 5 by Great location, central to everything I stay here whenever I come to town. It is in walking distance to everything, including the French Quarters, convention center, super dome. February 22, 2014
Rated 3 out of 5 by Beautiful facility with some limitations. Attended for business conference - could hear speakers in adjoining rooms. Can hear elevators from hotel rooms even if you are not by elevators. February 10, 2014
Rated 4 out of 5 by parking No option given to park car, such as self parking---parking charges per night were very high. I used my car quite often while there which meant more & more tips June 25, 2013
Rated 5 out of 5 by New Orleans Gem Fantastic facility, close to all of the meaningful activities without being too close. Very clean and nicely decorated room - and believe it or not, quiet. November 8, 2013
Rated 4 out of 5 by Excellent staff The staff was excellent in every matter. The hotel has a great location. I'll be back April 8, 2014
Rated 4 out of 5 by hotel in great condition only stayed one night but it was a good experience. the room was in great condition. very clean and comfortable. March 18, 2014
Rated 5 out of 5 by Convenient The Sheraton is minutes from Bourbon Street, Convention Center, and restaurants. April 9, 2014
Rated 4 out of 5 by Great Location This hotel is located right in the heart of it all. Most places and tourist attractions are within walking distance. The hotel amenities were excellent September 5, 2013
Rated 5 out of 5 by Great location and decor Thank you so much for such an enjoyable stay! Room and view was great. April 11, 2014
Rated 4 out of 5 by great location; nice room right in the middle of everything. fantastic, modern room. quick, efficient elevators. room did get a bit hot at night. other than that, perfect stay. May 20, 2013
Rated 4 out of 5 by very comfortable the hotel staff was very accommadting, friendly and helpful April 14, 2014
Rated 4 out of 5 by Extremely attentive staff All the staff was extremely attentive and working hard to provide good customer service. One stood out with particularly excellent skills, Alexis. July 15, 2013
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