Rated 5 out of 5 by Taylor91011 Great New Property
I was very pleased with my stay at the Sheraton Valley Forge. The property itself is a new building which is a plus and the staff is very attentive. The room was clean and very nice (definitely one of the better Sheratons I have been to.) Both the gym and the restraurant at the property exceeded my expectations as well. However, the only issue I experienced was my request for a late check out being denied despite my status. Nevertheless, we would return here and I recommend this property to all.
September 1, 2014
Rated 5 out of 5 by Twinn2013 The best Sheraton yet!
Love the staff! Love my room! Love this Sheraton! Excellent!
September 8, 2014
Rated 5 out of 5 by TomJoe2014 THIS HOTEL HAS AN EXCELLENT STAFF
Roman ,James, Tom and Joey and Ronaldo are very knowledgeable staff. That always went the extra , They are well knowing of area,and able to answer multiple questions and complete task in minimal time, The room was very well kept and clean . awesome job !!!! sincerely, the Bishop family
August 26, 2014
Rated 5 out of 5 by Spaz21 Excellent Hotel
The room was very nice and modern and the food and the staff were great.
September 8, 2014
Rated 3 out of 5 by Heidi52 Mixture
After a 3 hour disaster of checking in, the staff tried extremely hard in satisfying our needs. The front desk and the engineering department continuely tried to accommodate our requests. The room refrigerator is poor. The refrigerator is small but you have plenty of ice. No evening hor do revers on the weekend. The club room does not have much. On the weekend not worth the extra money. The continental breakfast is excellent. This Sheraton does well for a business travel not for a weekender.
September 2, 2014
Rated 3 out of 5 by Momsvisit Great staff but not so great facility.
I live in the Phila region but was taking my Mom out for a special night in town and since shopping was one the agenda I booked a room here and wanted the best for her so I booked a suite in which I was going to stay in the living room area. Upon check in they did not have it marked that I requested club level access in which I had to show the confimation email I had from SPG to prove I did have club level access. We then go to the suite which I was sharing w/ my Mom. I closed the room partition doors and they did not close but worse the one door was missing the entire glass panel so we could not have any privacy. The staff did move us quickly and were very helpful but the standards of the rooms were not up to par especially when I wanted to impress my Mom.
August 29, 2014
Rated 5 out of 5 by Twinn2013 Excellent hotel with Great Staffs!
Love this hotel, SPG Recognition was excellent from the staffs, they upgraded my room every time I stayed in this Property. Front desk and housekeeping staffs were one of the best staffs that I met in SPG properties. Bravo!
also Free parking.
December 29, 2013
Rated 4 out of 5 by Aussieinnewyork Clean and Convenient hotel
The hotel is located an excellent spot for my business travels. I would highly recommend it, as the rooms are clean and the surroundings are excellent for KOP mall access and food options.
The front desk staff Jeana however needs help with her customer service.
August 28, 2014