Rated 4.3 out of 5 by 97
Rated 5 out of 5 by Paupjs34 Pjs45
I have stayed at this Sheraton over 6 times and the people recognize me and are friendly. Your bellhop person did a great job of emptying all of my daughters things for school(she attends Villanova) from our vehicle and bringing it to our room and loading the car the next day. It took several trips and he was very careful.
August 24, 2014
Rated 5 out of 5 by themilesarethegoal Home Away From Home
Overall, one of the best Sheratons I have stayed at. The hotel and staff are outstanding. This hotel has been revenovated recently and the amenities are amazing. The gym is huge and clean; although the pool could use some work. The employees are extremely friendly and efficient - especially Roman and James.
August 22, 2014
Rated 5 out of 5 by Myles Superb staff
I want to thank Joey for taking care of me when my reservation was screwed up (my fault). His only concern was my satisfaction and I want to thank him personally!
Donna at the restaurant was also a great ambassador for the Hotel
August 21, 2014
Rated 5 out of 5 Great Hotel
Really nice brand new hotel. The best in the area. Great beds too!
August 21, 2014
Rated 4 out of 5 by UAM96Dad C'mon Sheraton - You Can Do Better
Communication is my number one topic. I couldn't find any info in the room about connecting to Wifi, whether or not the hotel offered a breakfast other than room service or what kind of church services were available in the region.
The coffee maker was the absolute "pits". Is it too expensive to provide a maker that would produce two to four cups at a time into a carafe that could be kept warm, rather than a single Styrofoam cup? Besides that, the packets provided are too big for the tiny basket and the coffee ends up squirting out the sides onto the counter leaving about half the coffee in the cup and the rest to be wiped up. Not good!
The TV remote was a little flaky as well. It would work for about five minutes and then would go unresponsive. If we let it sit for awhile it would eventually come back so it didn't appear to be a dead battery issue.
August 18, 2014
Rated 5 out of 5 by Arun2014 Excelent for family stay
Very quiet place for a family vacation, driving distance to King of Prussia mall and many recreational facilities!!
August 20, 2014
Rated 5 out of 5 by Patricia3226 Amazing hotel
The hotel exceeded my expectations from check-in to check-out. The facility was beautiful, spotless and appealing. The room was the same. The fitness center was well equipped with much more than just cardio machines and weight stations... there was yoga equipment and stretch bands too. The pool was large and spotless.
August 3, 2014
Rated 1 out of 5 by Family45 Horrible Experience
The front desk/Manager service wasn't friendly, this one of the sorry service I've had. I had insect in room issue wasn't resolve, breakfast food had hair in it, also room rates was overrated. Be ware of the service from time you check in to check out. I wouldn't recommend to ANYBODY. Stay at hotel with lower rate better service.
August 16, 2014