Rated 5 out of 5 by Etoeto1990 Beautiful hotel
Staff should be more friendly, attentive and smile more :) Beautiful hotel. Special thanks go to FO manager Mr. Bachana for very good service.
July 29, 2015
Rated 5 out of 5 by Lado Client oriented
the stuff is very well trained to be helpful
July 20, 2015
Rated 5 out of 5 by RODNEY17 Outstanding service compensated for average weather
To our chagrin, and indeed surprise, over a five day stay in Batumi in mid June, the weather was inclement with only brief sunny opportunities in otherwise an abundance of rain.
The hotel made our stay enjoyable and proved to be a really comfortable refuge and base to explore. It is an icon in this Black Sea casino town and is located in the epicentre of the tourist strip and about 10 minutes north or so from the airport.
The ground floor of the hotel accommodates a very busy "Peace"casino however we did not experience any noise or disturbance. The 14th floor offers a Club facility and terrace where only meagre canapés are served with beer and local wine however with very charming and obliging staff.
Breakfast is also served on the ground floor and is surprisingly good and varied again with most accomplished and attentive staff.
The hotel's main restaurant Veronica on the top floor is open for very flexible hours and although the food won't win any Michelin stars, it was reliable and reasonably priced.
On the two afternoons of some sun during our stay, we took advantage of the hotel's colossal and very pleasant swimming pool strangely located across the road in a park area adjacent to the rocky and unappealing beach front.
Our room was large, well appointed and offered superb views - my only criticism of the room was the disproportionately small sized bathroom.
Most impressive for us was the entire staff of the hotel who appeared well trained and determined to enthusiastically oblige the guests (despite some pretty ordinary ungracious characters). Whilst it is unfair to single out staff, two who stood out were Kristina at the front desk and Bachana.
If we ever returned to Batumi, we would not hesitate to return.
June 18, 2015
Rated 4 out of 5 by LCCJ Very comfortable mattress
I enjoyed my time there. The staffs were very friendly. I rested so well with that super somfortable mattress and comforter. (Please tell me which mattress it is!!!)
The only downside was the loud music from a wedding in the Jasmine restaurant one night, and also a restaurant right in front of the hotel plays lod music every night until 3 or 4 am. And I was not aware the exist of sauna until the last day of my stay!
June 12, 2015
Rated 5 out of 5 by Shorena Thanks
Many thanks to Omer Subasi
-GENERAL MANAGER of the hotel for his attention ,he did everything for us to feel comfortable
May 30, 2015
Rated 4 out of 5 by Darek Sheraton on the sea beach
upgrade to a suite for a few days before arrival. The hotel is new in a modern style with casino. Directly by the sea (stony beach). Sheraton club is small and ugly with breakfast, snacks and alcohol (beer only) the worst I've seen in Europe and Asia (in the US I don't go to clubs because the sheraton or executive clubs this is real drama for the eyes and stomach) .Hotel should be obly 2 category
May 12, 2015
Rated 4 out of 5 by Paolo1976 Beds
I booked a suite to sleep better, but they put me in the living room with two mattresses practically springs outside where you could not sleep, and if your solution in a 5 star hotel ??
May 4, 2015
Rated 5 out of 5 by Mishel35 This hotel has great features
I'm staying at Sheraton forth time and i'm really enjoyed my time in Batumi. I like the hotel Services l and I always feel comfortable. Thank's so much and Best regards
February 17, 2015