Rated 4 out of 5 by Robespierre Excelent service
Everybody so nice, is two wmployee They are so nice, Catherine FD, she is Great and Melanie FB with the beautiful smile and ready to help
September 20, 2016
Rated 4 out of 5 by HannaB Mixed reviews
My spouse and I recently stayed here for a week, using the hotel as our home base for exploring the area. The hotel was fairly easy to find as there are signs leading you in from the main road. I was immediately put off upon checkin, apparently having made the reservation for 1 and not 2, I was told it would be an additional 30 Euro a night for the additional person for breakfast and extra "cleaning" charges. Okay, my fault for not realizing it was per person. But then immediately following that the receptionist asks if I want to participate in their green initiative in which the rooms are only cleaned every third or fourth day...but you just charged me extra for cleaning and now you're saying you're not going to clean? Very frustrating.
We were given a room in the very back corner of the older building. The room was nice and comfortable enough but the weather was hot during our visit and the old building has no A/C. There are also no screens on the windows, so unless you feel like being eaten by mosquitos in the night you can't even open the window for fresh air. (I tried this one night and woke up with several bites.) When I inquired about this I was offered a fan, which was better than nothing but I think putting screens on the windows would be a welcome addition.
The included breakfast was better than I had expected, offering a wide variety of traditional items.
Overall the appearance of the hotel was better than I expected. I didn't get to use the wellness center but I did take a look and it seemed very nice. I would probably return to this hotel, just not in the summer time.
August 28, 2016
Rated 5 out of 5 by Worldx Great location, restaurant
We stayed here for 5 nights in order to tour this part of Austria's Alps. We were upgraded to a suite with a nice view of the hills and golf course and the room was very comfortable. The staff in the hotel, bar, and restaurant are really 5 star and the food was outstanding. Great location within a few minutes of town, and great day trips to Halstadt, etc.
August 7, 2016
Rated 4 out of 5 by happy16 hot and loud
although calling reception desk 2 weeks in advance with confirmation, no room with required criterias.
Only additional payment possible to get adequate room.
very loud street in front, no air condition.
August 2, 2016
Rated 4 out of 5 by Travelix Beautiful Hotel in great location
This was our second time at this hotel.
We love the surrounding landscape, the beautiful rooms and the excellent restaurant.
If the weather does not allow hiking, you can relax at the fabulous indoor pool.
February 25, 2016
Rated 5 out of 5 by Shengpo Good service, easy to travel to Salzburg, Hallstatt, etc
I booked a room and stayed in this hotel for five days with SPG membership, which was a great deal of visiting Austria. During these period, I tried their food, which was a traditional local taste, which was also worth trying. Gym was not big but good enough for daily workout. Customer service was good, and everyone was very welcome your stay. While traveling to Salzburg, Hallstatt, this place is a very easy-travel place because it is in the middle of these sight-seeing area (half-hour to one-hour driving period). I recommend this hotel for your travel in Austria. Also, parking is easy for it.
December 27, 2015
Rated 5 out of 5 by Beef A very comfortable stay
We stayed here one night as part of a 4-week tour of Europe. This was one of the best stays of our trip. Good platinum member room UG - clean, big and comfortable. Front desk staff was friendly and helpful. Big smiles. We had fish at the Jagdhof restaurant and service was excellent (in terms of the food... my wife like the fish while I like the house wine). breakfast at hotel was of good qualify. We also stayed in another hotel with a room right in front of the lake with a great lake view but I enjoyed my stay at Sheraton Jaghof more. Many thanks!
September 25, 2015
Rated 5 out of 5 by NinaBi Welcoming, clean and comfortable
This hotel has a beautiful location with magnificent views. The rooms are clean. the staff is very welcoming and helpful. The breakfast is great with quality food and beverage. Truly enjoyed my stay.
September 4, 2015