Rated 4 out of 5 This staying is good but hotel needs some improvement
This hotel was very clean and the staff was very kind.
The staying was good but I had one dissatisfaction.
The room i stayed was too hot and dry.
Temperature in the room is 30 degrees.
So, I asked and used an air cooler but the temprature did not go own easily.
I think, this hotel needs to be improved temperatre control in the room.
February 13, 2013
Rated 5 out of 5 by Fancl Enjoy so much about the stay
The stay in D Cube City is beyond my expectation. The room was clean and comfortable. The breakfast had a lot of variety of food and I liked the Korean food they provided as well. The gym is big and has a lot of machine that can give u a good workout.
March 12, 2014
Rated 5 out of 5 by sunjin Home-like hotel
Hotel location close to metro station.
High quality of the cafeteria food is very delicious.
However, the status of the cleaning was a little inconvenient.
Especially friendly staff helped checkout.
Well my question was answered.
Since I had questions about the staff told me on the phone.
So I was impressed.
March 3, 2013
Rated 5 out of 5 by Lisha15 This hotel has excellent service
Excellent service ! Staffs emulate professionaism and helpfulness. Especially the staffs stationed at the entrance foyer during my stay from 16th march to 20th march .Thank you to them for the arrangement of taxi to the tourist destination .They are also friendly and approachable. Once again a big applause to them .
March 21, 2013
Rated 5 out of 5 by ALJ23 Impressed
David & his staff were exceptional. My friends and I spent the weekend in Seoul and were very impressed with the amenities, service, and accommodating staff.
Providing ice packs for sprained ankle, early check-in and a great breakfast buffet all made this new, clean, and friendly hotel a place I will visit again.
October 25, 2012
Rated 5 out of 5 by dayoff great stay w/ SPG recognition
lobby checkin could be little hectic at times, but being spg plat, I was directed to check in at club lounge. friendly staff, good access to shopping (mall, theater, market, etc...), and local transportation (line 1 & 2 just steps away). great workout/fitness area but modest pool.great view of the seoul skyline.
August 6, 2013
Rated 5 out of 5 by Texas10 Excellent Guest Services Staff.
Special recognition to Candy Bang and James Ham for exceeding expectations. Booked scrub & facial for total of KRW190,000. For Korea, not overly pricey, however, I concluded that there should be more emphasis on treatment. Focus on products, application of many layers of creams and oils, not on treatment.
October 30, 2013
Rated 5 out of 5 by Bean Another great and warmth hospitality
This is my 3rd stay with Sheraton Seoul D Cube, and it never fails my expectation. From the moment of arrival to check out, everything was well taken care off. Nothing is too much for staff, from early check in, breakfast service to requesting for transportation information. I love the sauna facility.
October 12, 2013
Rated 5 out of 5 by Fredrik Absolutely perfect
I could go on and on and write about all the great things about this hotel, and this was one of the few occasions that i cant think of anything negative at all to comment on, besides that this is not the closest hotel to my office. But then again i would rather move office than to another hotel...
December 13, 2012
Rated 5 out of 5 by Ceedj Staff is top notch
Everyone does a great job. Staff is first class. Everyone very friendly and personable.
April 8, 2014
Rated 5 out of 5 by Arean Always Excellent
Always Excellent. Never disappoint.
April 13, 2014
Rated 5 out of 5 by Andy1212 All staff throughout the hotel are fantastic
I have been staying at this hotel for over a month and everyday the staff have treated me so well and made me feel so welcome especially the club lounge staff who cannot do enough to make myself and colleagues feel so at home here in Seoul. Thank you so much to all Sheraton staff.
December 5, 2013
Rated 5 out of 5 by Katie Sauna in room
This hotel has sauna facility in the room! The only problem is the sauna temperature does not reach 52 degree Celsius, which is the preset temperature.
Secondly, indoor swimming pool for the cold winter months! I will recommend warming the water for the indoor pool in cold months though.
April 28, 2013
Rated 4 out of 5 by andy68 Nice hotel in Seoul
Stayed during business trip in executive level room (club floor).
Great structure, very new and clean, with huge shopping center in same building.
Congrats to the club lounge staff, very kind, professional and ready to help the customer for any need.
I will definitely come back.
October 3, 2013
Rated 4 out of 5 by Min7795 Staffs at club louge were so nice.
Staffs at club louge were so nice but foods at club lounge were be replenished immediatelly . I think that More prompt foods serving is highly recommended during peak weenkend and limited operating time as 2 hour @ club lounge.
Staffs at lounge were so nice and warm.
June 24, 2013
Rated 4 out of 5 by answer good except cleanliness!
i visted this hotel with my family.
i request a crib but it was dirty;;
i was very disappointed. but the hotel handdled it quickly.
and it was delicious breakfast that i have eaten.
because pool water temperature is low, i don't recomend that play with child in the pool(2~4y)
April 24, 2013
Rated 5 out of 5 by BenFromSF Great place, amazing service
I stayed at the Sheraton for the first time in Seoul, and it was a great experience. I plan to stay in the next business trips. The food is amazing, the service is amazing, the rooms are just beautiful, and so clean. The views are spectacular. Great place, really.
December 14, 2013
Rated 4 out of 5 by Jinny A very nice hotel
Overall, satisfactory. I stayed at a club room and the service/food at the club lounge was really great. However, I didn't sleep at night as the air-condition was noisy. The air-conditioning system was automatic but repeated on and off for a whole night. It should be fixed.
August 1, 2013
Rated 5 out of 5 by waqwaq satisfied hotel, satisfied night
clean & satisfied hotel..
but my room(4024) have a big columns window side in the room..
if your staff tell me previously the room conditions... i don't choose this room..
swimming fool's temperature..
big swimming fool is very cold
small one is very.. hot...
March 31, 2013
Rated 5 out of 5 by dadabing Wonderful
The hotel is wonderful, not only because of the location which is very convenient, but also related to the staffs. Very friendly and very beautiful~. (one of them is single~~~) Within my over 300 nights of stays in SPG hotels, this one is one of the best.
June 2, 2013
Rated 4 out of 5 by seung Could enjoy my vacation!
Located at "Sindorim" (west of Seoul).
It is same place with D-cube department store, so really convinient to eat, shopping.
Above all these things, staffs were friendly and professionally, enjoyed my stays with satisfied.
Thanks for club lounge staffs!!
March 3, 2013
Rated 3 out of 5 by SPGG Good but have rooms for improvement
In general, front desk staff speaks very well English, and able to help and meet my needs.
Air conditioning condition is not very good as it is too hot and dry during my stays. The weather was -8 degree, it's cold outside but dry and hot in room.
February 25, 2013
Rated 5 out of 5 by Isis It was awesome!
I Checked-in this Sheraton Dcube hotel 27th Apr.2013. Actually it was my first time experienced this hotel. At first all staff was very kind, also, the room was perfect. :)
I'll reservate this hotel again when upcoming christmas!!!
April 29, 2013
Rated 5 out of 5 by win99 Best among the greats
I stay in many SPG hotels for work, and overall, its usually great. However, in Sheraton D Cube, the staff team is so dedicated, it almost makes you feel like home.
Amazing team, in particular, Elaine at front desk was a rockstar.
April 22, 2013
Rated 4 out of 5 by Tailek88 Good hotel, fantastic staff
The hotel was good, check in and check out was fast and efficient. Facilities were adequate and price was reasonable for a Sheraton hotel. Best thing was the staff were extremely friendly and courteous. Will definitely return.
May 25, 2013
Rated 5 out of 5 by Tony1968 Very Comfortable Stay
Sheraton D Cube Seoul Hotel is the best experience for me, as a frequent visitor to Korea, ever had with hotel stay in my tours. The staff are very friendly and attentive, and ready to help the customer at all times.
November 24, 2013
Rated 4 out of 5 by eunice comfortable and relaxable staying
Heard many times that Sheraton D cube hotel provide very comfortable and friendly service to the guests and found it eventually.
It was nice experienced in your hotel and staffs are very friendly toward guests.
May 2, 2013
Rated 4 out of 5 by mychan22 it was very comfortable to stay
this hotel has a very comfortable room.
room is clean and bathroom is good and has a nice facility. i love the bathtub and its big window. The view at night is fantastic
breakfast is very good.
August 19, 2013
Rated 5 out of 5 by Mimikins14 Amazing concierge and view
Concierge booked a great trip for us. Room was beautiful, clean, roomy and had a great view of the city. The location in the subway station was very convenient and the prices were affordable.
July 16, 2012
Rated 4 out of 5 by lache good location
a big shopping mall near the hotel.
a little incovinient because reception desk (or looby) is located in 41th floor.
there are too people in the elevator.
But, it's clean and very nice.
July 8, 2013