Sheraton Xian North City Hotel

  • No. 32 Wei Yang Road
  • Xian,
  • Shaanxi
  • 710014
  • China
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Rated 4.4 out of 5 by 16 reviewers.
Rated 4 out of 5 by This hotel made our family comfortable I was business trip for my company three times in Xi'an but I stayed with family(wife and 15 months baby) in this trip. Wife and I really thank to all staff in hotel. especially, two Korean manger who are JACOB HYUNSOO UM and GRACE JEONG had supported all request to us because we are Korean and sometimes needed to get Korean support. Finally, house keeping who Charis Li is very kind and played with my baby. I really thank you so much. My family had good memory with your excellent staff. July 27, 2014
Rated 5 out of 5 by Spectacular Service Best facilities in the area for the money and the staff tends to all your needs. July 28, 2014
Rated 5 out of 5 by restaurant staff It's a bit weird I saw your staff is eating breakfast in Feast with the guests still there. July 24, 2014
Rated 4 out of 5 by The location is convenient with MTR beside the hotel Front desk service at check in and check out is not meeting expectations. Service is not good relative to other SPG hotels in China. Hotel should also investigate the claim of charge for delivery 2 can drinks to the room which is not true and how to prevent similar occurence. July 8, 2014
Rated 4 out of 5 Still have space to improve For all I think it's a hotel with strong characteristic of Sheraton: business, and with this level of the fee, I couldn't claim more. This hotel would be the first choice when you have some business affair in Xi'an, but may be not good enough for leisure. There is still some pity, due to the terrible traffic of Xi'an, it's impossible that if you want to let the lobby boy call a taxi for you, and the lift to garage has some design fault, it was so slow. July 2, 2014
Rated 4 out of 5 by A good hotel in XiAn as rating above, the hotel facilities are good, the stuffs are nice and responsible. only the extern environment is not comfortable for the guests. June 29, 2014
Rated 5 out of 5 by Absolute Favorite This is our absolute favorite hotel in Xian. The staff is wonderful. The staff in the executive lounge can't be beat. For a young hotel staff they do a great job. The service and recognition we received far exceeded our expectations. Thank you. March 20, 2013
Rated 5 out of 5 by Loved all the help I received from the staff. The staff from the porters to guest services were most helpful. They really went out of their way to help. The hotel lobby was magnificent. The room were very nice and comfortable. I really loved the Sheraton Club Sandwich. The pastries were irresistible. I would definitely stay there again. April 3, 2014
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