Rated 5 out of 5 by MarkP77 Just really nice
The room was just about perfect. Comfortable bed, nice desk for work, bathroom was great. Room service was pretty good and the staff is top notch with exceptional English skills.
March 19, 2015
Rated 5 out of 5 by Ch14 Excellent attention and great staff
This was by far one of the best stays I experienced during my last trip to Japan. The hotel staff was nothing but wonderful and courteous. Although we arrived early, Naoki at the reception did his best and found a way to check us in on the spot. He was extremely attentive at all times and later during our stay was great at providing some directions and suggestions about places to visit during our leisure time. I would love to come back and would stay here again without thinking it twice.
February 26, 2015
Rated 5 out of 5 by Dougie2013 Top pick for Japan Starwoods
So close to the station and such a wonderful greeting, and our room was ready and waiting. The Club lounge was by far the best in Japan with variety and style. But its hard to reach deep into your pockets again to pay to swim in their pool as you expect this to be an essential inclusion in the rate.
November 29, 2013
Rated 4 out of 5 by RT27 Japan Trip 2012
Great hotel, just one year old and you can notice that. The hotel is well appointed. Staff will go the extra mile for you (even for us as backpackers, so not fitting the general Japanese suitcase model). Room was spacious and cmfortable. Location is great, especially since it is near the train station. Seems weird: but the hotel has a nice inside Sheraton smell. Thank god for the non-smoking aspect. Downside, again, is the fact that the use of the pool and fitness was not complimentary... Must be something Japanese, but it surely is disappointing when you have to pay a lot for use of these facilities. Would recommend it when visiting Hiroshima.
August 1, 2012
Rated 5 out of 5 by SalesInTokyo Very Convenient
The hotel is in front of the Hiroshima Station.
And the bus to the Hiroshima Airport also leaves in front of the hotel.
Very convenient for both Business and Sightseeing travelers.
July 27, 2014
Rated 4 out of 5 by kalenakagawa Top Hotel in Hiroshima
Status: Starwood Platinum paying best rate + suite night award
Accommodations: Uber clean, new, and fantastic views of southern Hiroshima.
Service: Stand out Executive Lounge. Chiaki Nakanotono, supervisor, made our stay very pleasant and helped us with dining recommendations.
Overall: Must stay in Hiroshima. Well appointed category 5 hotel. Not your average American Sheraton. Modern luxury at an affordable cost. Centrally located adjacent to the JR Hiroshima train station. Professional staff and a well provisioned Executive Lounge - continental breakfast had great hot items such as eggs, meats, and fried potatoes.
Drawbacks: You have to take two elevators to get to your room based on the configuration.
December 4, 2013
Rated 4 out of 5 by Nick48 Good hotel let down by swimming pool
We booked this hotel because we wanted a swimming pool, and it has an indoor one. On arrival we asked about it and were told there is an extra charge of about ¥16,000 per person per day. This was not mentioned anywhere on their website and put it beyond our budget. We felt hugely disappointed by this because the pool was the only reason we chose this hotel, and we feel the hotel is not being upfront about this facility. Other than that, the hotel was fine.
September 10, 2014
Rated 5 out of 5 by Travelhappy has more than you can need or want
service,cleanest,great club lounge with all day food and drink offerings. spg upgrades. superb location. this hotel is a must stay if you are in the Hiroshima ares
November 20, 2014