Rated 5 out of 5 by Joe1E Sheraton Hiroshima
Just wanted to review a great couple of stays (3 nights/1night) with the Sheraton Hiroshima. As a Lifetime Platinum I'm very fortunate to be generally well-treated around the world by Starwood, as a long-time client.
I want to particularly thank Junko, front desk supervisor for great recognition, service and attentiveness. We were given beautiful high-floor suites and she also went out of her way to try and track down a wayward baseball cap for me. Also wanted to note wonderful service at the Club from Rui, who is a fine employee as well. We also enjoyed the fine beef at the buffet.
Thanks Starwood for continuing to retain excellent staff, particularly in Asia!
October 3, 2016
Rated 5 out of 5 by Stang1GT Modern,clean hotel with excellent location..
Very modern and ultra,clean hotel with very convenient location to Shinkansen/JR train station. Room was excellent. Spotlessly clean and everything felt high quality. Enjoyable stay.
September 15, 2016
Rated 5 out of 5 by Mmbear Comfortable & convenient location
Stayed 5 nights in March/April on the 19th SPG floor. Very comfortable room with great view of city & stadium. Friendly & helpful staff. Family Mart & laundromat are within walking distance from rear street entry. Lots of shopping & restaurants close by;
can walk to Costco. Only drawback, no drawers for putting clothes away for extended stay. Airport limousine bus (45 minutes) drops off at JR Hiroshima Station & then it's just a short walk to Sheraton Hotel. Very convenient location. Highly recommend & would stay again.
May 17, 2016
Rated 5 out of 5 by mippo Thank you
I just wanted to leave a message to say big thank you to the front desk staff who were working on the evening of 11th April 2016. I was in Japan for a holiday, 12 weeks pregnant and had an unexpected bleed. The hotel staff worked really hard to find me a gynaecologist that was available at such a late time. Thankfully I was seen quickly at Hiroshima City Hospital and the baby was well. I was very reassured. Thank you so much for your kind service.
May 17, 2016
Rated 5 out of 5 by NUMANTIUS NICE HOTEL!
NICE DOOR MAN SERVICES!
I ARRIVED IN 9:30 AM, HOTEL FRONT, LEFT MY BAGGAGE FOR TOUR, DOORMAN WAS VERY KIND TO US.
April 14, 2016
Rated 5 out of 5 by jhenderson Get There Early for Breakfast
Other than that everything was perfect. Upgraded because of status,
April 6, 2016
Rated 5 out of 5 by Frici Excellent hotel
I have spent 20 days in the hotel and my stay was absolutely over my expectations. Staff is absolutely helpful, whatever you are requesting.
March 7, 2016
Rated 5 out of 5 by BHG12 Amazing Rooms
Location is very good. Had an amazing modern room. Great service from staff
March 3, 2016