Rated 5 out of 5 by NUMANTIUS NICE HOTEL!
NICE DOOR MAN SERVICES!
I ARRIVED IN 9:30 AM, HOTEL FRONT, LEFT MY BAGGAGE FOR TOUR, DOORMAN WAS VERY KIND TO US.
April 14, 2016
Rated 5 out of 5 by jhenderson Get There Early for Breakfast
Other than that everything was perfect. Upgraded because of status,
April 6, 2016
Rated 5 out of 5 by Frici Excellent hotel
I have spent 20 days in the hotel and my stay was absolutely over my expectations. Staff is absolutely helpful, whatever you are requesting.
March 7, 2016
Rated 5 out of 5 by BHG12 Amazing Rooms
Location is very good. Had an amazing modern room. Great service from staff
March 3, 2016
Rated 5 out of 5 by neruiz very good location close to the train termilnal
we choose this hotel for a vacation trip with my wife in our 25th wedding anniversary. as we like to cook we asked to visit the kitchen, so the chef in charge took us to show how they do the meals.
The people are very friendly so we had an excelent stay
February 4, 2016
Rated 5 out of 5 by yamasaki Unbelievably superb customer service
My wife and I have never received such wonderful customer service. This hotel's staff is top-notch. Their level of communication with each other and its guests blow much higher rated U.S. hotels out of the water. I realize we were in Japan, so the culture is much different (for the better,) however, from the moment you check in to the moment you check out, this hotel's staff makes you feel like you're its only guest. Not to mention the hotel is new, so the ambiance is excellent too. When we checked out, a lady in the lobby bowed to us. Thank you to the staff at Sheraton Hiroshima - you were terrific!
November 24, 2015
Rated 5 out of 5 by Elnakaz1 Best Hotel Stay in Japan!
My wife and I first visited Japan in March 2015, staying in Kyoto, Osaka, Nara, Nagoya, Atami, and Ginza, during the cherry blossom season. On our second trip in November 2015, we stayed in Kansai, Shin-Osaka, Hiroshima, Nagoya, and Shinjuku.
The Sheraton Hiroshima, by far, provided the best service and comfort by a substantial margin. Courtesy and immediate response to our requests were exceptional and must be recognized by hotel management because of their outstanding performance! Our room came with every amenity one could desire. The bedding provided sound sleep for even my wife, who normally fidgets throughout the night, but hardly stirred.
On our next visit in 2016, I already told my wife that we will stay at your hotel for a minimum of a week! Thank you very much for a wonderful memorable stay!
November 19, 2015
Rated 5 out of 5 by Vagelis Hiroshima Sheraton
Excellent hotel with very helpful and polite staff. I asked for a different kind of room and they were able to accommodate with ease, and they even brought up the extra amenities that I get as a gold status guest. I wish I could spend more than the one night I had booked. Very conveniently located near the main train station.
October 13, 2015