Rated 4 out of 5 by Walterchen The best Hotel in Shangtou-Chaozhou area
This is a best hotel in Chaozhou and Shantou area.
I like this hotel not just the facility, but the service and quality are also good.
July 30, 2014
Rated 5 out of 5 by SamW111 Very helpful Staff
it is very pleasant stay, i have a group of friends (12) come with me for the weekend but we made decision in last minutes, suprisely once i sent the note to the GRO Minnie Wong for help in the mid night, i got response in 30 minutes of comfirmation, this is really beyond my expectation of how efficient the staff made their job... great hotel and i dont think anyone shall miss it if next visit to Shantou
July 28, 2014
Rated 3 out of 5 by phatav8r Barely 4-star service
I was seriously disappointed with this hotel, it's like Sheraton went in and bought out a Chinese 4-star and did some cosmetic upgrades. That's the problem with this location, its all cosmetic, there isn't substance to their management. Simple things like syrup with their french toast, regular milk that's chilled, not hot... a juice bar that isn't hidden in the back corner of the restaurant... fruit in the buffet that doesn't taste look like it was prepped yesterday and left on a counter. Pool closed, people smoking in the 'fitness center', this was not my best visit to a Sheraton of SPG hotel.
March 11, 2014
Rated 5 out of 5 by gene2295 Shantou China Sheraton
The staff at the Shantou China Sheraton was excellent. Most everyone spoke English.
The hotel rooms and facilities are also excellent.
July 26, 2014
Rated 2 out of 5 by Andysu898 Hotel have a lot of potential
Good looking hotel. Best location in Shantou. Rooms overall very good layout.
Restaurants are ok. Foods need improve.
Executive lounge is so so, definitely need to improve food and drink selections and quality.
I am there for the whole week, every night almost served exact same stuffs.
June 29, 2014
Rated 5 out of 5 by Cris69 Highly comfortable experience
The hotel has met and, in some cases, exceeded my expectation. The room was really comfortable as well as the staff service and the outstanding breakfast.
July 22, 2014
Rated 5 out of 5 by SamW111 Great Staff, Great Stay
the hotel located in the heart of the downtown, very convenient to connected to the place to be reached out, the hotel staff is very helpful and they took care all the detial and responded very quickly. the SPG Elite was very well recongnized... it did make my stay and i highly recommend this.
July 16, 2014
Rated 5 out of 5 by deepak328 everything you would expect and more
i was surprised to see how well this hotel has progressed since opening few months ago. all the staff from the doorman to the reception and lounge staff were very attentive and looking at ways to please. they did perfectly. the rooms were very well maintained and serviced. the attendents were also cheerful
July 13, 2014