Rated 4 out of 5 by SUNDER0712 compliment
Irina (Sheraton club manager) was very helpful, courteous and a great person.
September 15, 2014
Rated 3 out of 5 by phatav8r Barely 4-star service
I was seriously disappointed with this hotel, it's like Sheraton went in and bought out a Chinese 4-star and did some cosmetic upgrades. That's the problem with this location, its all cosmetic, there isn't substance to their management. Simple things like syrup with their french toast, regular milk that's chilled, not hot... a juice bar that isn't hidden in the back corner of the restaurant... fruit in the buffet that doesn't taste look like it was prepped yesterday and left on a counter. Pool closed, people smoking in the 'fitness center', this was not my best visit to a Sheraton of SPG hotel.
March 11, 2014
Rated 4 out of 5 by odychu A Comfort Stay
My stay in this hotel is really enjoyable.
Appreciate the hospitality of the staff from greeting to check-out.
Definitely the best hotel in Shantou.
August 18, 2014
Rated 2 out of 5 by Andysu898 Hotel have a lot of potential
Good looking hotel. Best location in Shantou. Rooms overall very good layout.
Restaurants are ok. Foods need improve.
Executive lounge is so so, definitely need to improve food and drink selections and quality.
I am there for the whole week, every night almost served exact same stuffs.
June 29, 2014
Rated 5 out of 5 by SamW111 Very helpful Staff
it is very pleasant stay, i have a group of friends (12) come with me for the weekend but we made decision in last minutes, suprisely once i sent the note to the GRO Minnie Wong for help in the mid night, i got response in 30 minutes of comfirmation, this is really beyond my expectation of how efficient the staff made their job... great hotel and i dont think anyone shall miss it if next visit to Shantou
July 28, 2014
Rated 4 out of 5 by Walterchen The best Hotel in Shangtou-Chaozhou area
This is a best hotel in Chaozhou and Shantou area.
I like this hotel not just the facility, but the service and quality are also good.
July 30, 2014
Rated 5 out of 5 by gene2295 Shantou China Sheraton
The staff at the Shantou China Sheraton was excellent. Most everyone spoke English.
The hotel rooms and facilities are also excellent.
July 26, 2014
Rated 5 out of 5 by Cris69 Highly comfortable experience
The hotel has met and, in some cases, exceeded my expectation. The room was really comfortable as well as the staff service and the outstanding breakfast.
July 22, 2014