Rated 2 out of 5 by esteelee Facility and service declining
During my recent stay, ATM machine was out of service. There was a power outage for 4 hours in the morning with prior notice but obviously caused inconveniences. The facility and amenity are aging faster than other Sheraton hotels for just in 2 years old in business.
June 2, 2016
Rated 4 out of 5 by WonderfulHoliday Unexpected Satisfaction
We had a pleasant stay at Sheraton Shantou Hotel.
We were accommodated on high level, non-smoking floor. The rooms were clean and comfortable, with free access to internet.
We would like to thank all staff at the hotel for the efficient and excellent services rendered. They are friendly, professional and responsive to our requests.
A special thank to Mr Yao (Concierge Desk) who provided us with information on sights and attractions, arranging transportation in and around towns. He is considerate, prompt and responsive.
We had an enjoyable holiday.
December 23, 2015
Rated 4 out of 5 by Tchoi0102 points to note
Overall meet my expectation. I just took breakfast and overall, the hot chinese food was quite heavy. Suggest to be light in taste for morning diet.
The only thing made me feel uncomfortable was the smell near the lift to room was too strong and unnatural.
April 26, 2015
Rated 5 out of 5 by Delli Hotel definitely the best to stay in Shantou
The hotel is fantastic for business trips.
The rooms are extremely comfy and great to come back to after a long day of meetings.
It has all the facilities if you wish to hold any business meetings there.
The staff are always friendly and welcoming from when you walk in the door upon arrival until you check out.
The only hotel we stay in when we travel to Shantou for business.
November 10, 2014
Rated 4 out of 5 by Cirebon Finest Hotel going in Shantou
Best thing going if you want an international type hotel in Shantou.
Food selection covers all worlds & presented well.
Staff & Managers went out of their way to help securing transportation/maps/interpreting the language.
Room service/turn-down service excellent.
Thanks & will return again.
November 5, 2014
Rated 4 out of 5 by i168 This hotel is expected to make you feeling not in Shantou
As a business traveler, it would be my wish to find a place feeling like home, or a place not same as where you were working during the day for business, after a hard day there.
Sheration Shantou could furnish me with quiet room, smiling faces and refreshing breakfast.
November 2, 2014
Rated 3 out of 5 by vee1 room
room has only one mirror, should have a full length mirror in the bedroom
October 31, 2014
Rated 5 out of 5 by PChong Very friendly hotel
Meets guests' expectation and excels in some areas, can be better with transportation - difficult to find taxi and a bit far to walk to the commercial zone.
October 4, 2014