Sheraton Miami Airport Hotel & Executive Meeting Center

  • 3900 NW 21st Street
  • Miami,
  • Florida
  • 33142
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older with photo identification to check-in or reserve a room.

Rated 3.6 out of 5 by 512 reviewers.
Rated 5 out of 5 by Nice stay Had a nice stay in this hotel April 16, 2015
Rated 5 out of 5 by We had no problems Check in/ check out was easy. We needed more towels in our room as we were staying for 3 nights. Within 5 minutes we received more towels! We did not have one problem at this hotel. We will stay here again for sure. March 27, 2015
Rated 1 out of 5 by Presidential Suite not even suited for a pauper Had 4 rooms in total with one being the Presidential suite. All of the regular Queen rooms seem to be fine. However, the presidential suite was horrible. The dining table had missing chairs and the worst part was the pullout couch. It was definitely needed for our party but it was broken, which left two adults sleeping on the pull out couch mattress on the floor. We also had two roaches in our room. Management handled the situation in a horrible manner. It took until the day I was leaving to have the issue resolved by the district manager who agreed the onsite manager handled the situation wrong. It's really sad the Starwood brand would ever have horrible service. March 23, 2015
Rated 2 out of 5 by Worst SPG Property So Far The only reason to stay here is for a long layover. It is a truly disappointing property. My room had mold throughout the showers. Restaurant service was terrible. The tiny pool backs up to a smelly canal. The lobby is disgusting. Parking is $16.05 per day, even if you park your own car. February 25, 2015
Rated 3 out of 5 by The staff did not seem concerned with my needs The first night myself and a lifetime platinum member whom I was traveling with did not have adequate heating in our rooms. It took my friend to call the property Mgr. to have his situation satisfied, yet when I explained I had the same problem I was brushed off and no one came to my room to even look at the problem. I will be staying in Miami again but not sure if I will give you another opportunity to improve your service. I also one day will have the capacity to become a life time platinum member but maybe I will try other accommodations. February 22, 2015
Rated 2 out of 5 by Last time in this hotel This is my fifth time (and last one) in this hotel. Reason for that is that I got charged per day and per package that I previously delivered. I was never charged for this before, even though I'm a SPG member since 2006, and always tried to stay in the Sheraton chain. Apparently this is a new policy, according to the staff. So be aware if you are planning to buy something from Amazon. Stayed February 2015 February 19, 2015
Rated 3 out of 5 by This hotel is technically challenged The thermostat was malfunctioning. I reported the issue at 1 AM on my 3rd night. They offered to change the room . I couldn't change the room as the kids were asleep. The next day morning they sent an engineer. He did something to make the Thermostat to work. The thermostat fan was always on and high . I finally switched it off as the noise was unbearable . Even though the fan was set on auto mode. It affected my sleep for two nights. I tried meeting the manager during check out to give the feedback and he was unavailable. Secondly, the tub faucet was leaking. It's no inconvenience to me . But i couldn't watch water being wasted. I reported and the issue was not fixed during my stay.. February 14, 2015
Rated 1 out of 5 by Staff was unfriendly and room was dirty I reserved a handicap room, wheelchair accessible and a roll in shower. I arrived at the hotel at 5:30pm and they gave us our room. It wasn't handicap accessible so I had to go back to front desk to get another room. They give us another room that was supposed to be handicap accessible and when we went into room, the bell boy had to rearrange furniture because a wheel chair wouldn't fit past chair near the entre way. Then I looked in the bathroom and there was a tub that wasn't handicap accessible. So I went back to the lobby again and they said, oh, well the room you were supposed to have isn't clean yet so you will have to wait. We waited an hour and a half for the room to be available, bringing us to 8pm...a two and a half hour wait for our room. The hotel staff was rude and unapologetic and said well, what do you want us to do about it, your just going to have to wait. Who knew that it takes a cleaning lady 1.5 hours to clean a room to should have been ready for us at 3pm. When we finally got into our room, there was no shampoo so we called to the front desk for shampoo and then went to the restaurant to eat. The food was terrible. French onion soup wasn't edible, the hamburger was dry, and the caprese salad was mainly green leaves. Went back up to our room to see shampoo bottles thrown on the ground from house keeping. SERIOUSLY??? I will never stay here again. January 6, 2015
  • 2015-04-26T18:35:00.793-05:00
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