Rated 3.6 out of 5 by 410
Rated 5 out of 5 by dkperrymsw Concierge was excellent.
The Concierge was so helpful. Alain especially was a great help in making arrangements for a car and siteseeing. Kudos to him!
Rated 5 out of 5 by Diors Great Customer Service
After a nice check in with the front desk we decided to hit the pub for a bite to eat. I am a club sandwich guy, and when it came out I was a bit disturbed by the fact that it was served with deli turkey! Upon voicing my concern, Jay at the bar went to the kitchen and brought out fresh sliced turkey breast with a visit from the executive chef, Frank. They re-did the sandwich and Frank came out to ask our opinion and if there was anything else he could do for us. He made us feel at home with a nice brief conversation. It was a great touch and well appreciated!
Rated 5 out of 5 by raefarms Quiet Oasis
Despite being near the airport the Sheraton was extremely quiet and restful. The pool was as warm as bathwater and got great sun in the afternoon. Enjoyed every meal at our conference and those ordered in the restaurant.
Rated 5 out of 5 by vibes99 Great location easy to get to the airport
Easy to get around from the hotel and great service. Good service and very nice to be so close to the airport. Relaxed atmosphere!
Rated 5 out of 5 by Becks09 Lovely hotel
Really enjoyed our short stay here. Even though it is located so close to the airport, I didn't notice any airplane noise. Our room was across the hall from the ice machine, and there was no noise from that either. The pool area is really nice, the restaurant staff was very friendly, and the room service was great. He brought my kids a dessert plate from the chef after delivering our meal. Great experience here, next time we visit Miami we will stay here for sure. I even had to call the hotel to see if my son's lost toy was there, and the lost and found department was very helpful and pleasant to deal with.
Rated 5 out of 5 by Bernadette3 Good location
Excellent location for Miami airport with lovely pool & very pleasant outside facilities for eating with view of golf course & canal. Shuttle to & from the airport was very frequent & efficient. Not having brought our own computer the business centre was great.
Rated 5 out of 5 by Jdoe Nice Hotel
Very Convenient, clean, comfortable. Great bartenders.
Rated 5 out of 5 by Selma Great stay
We were delighted with our stay. Every person we encountered on the staff --including those at the front desk, in the restaurant, and on the floor--was very professional and friendly. The rooms were large, clean, with comfortable beds. We liked the location very much--close to the airport, across the street from the car rental, but with a lovely view of the golf course. What a wonderful part of our vacation to relax by the pool and have breakfast and dinner on the terrace.