Rated 2 out of 5 by millionaire great hotel but..
My stay was great but as a platinum , I feel like they havent upgraded my room the way i wanted. I have checked that even standard suites are available but they told me its full and an upgrade is not entitled.
August 17, 2014
Rated 5 out of 5 by Chrissy78 Excellent Service
We stayed at the Sheraton hotel for my birthday on the 8th August for one night upon arrival the concierge staff were extremely welcoming and offered to assist me with a small child by collecting our bags and directing us to park. The reception staff were equally as accomodating and so friendly. Once we arrived in our room our bags were brought up immediately and the a nice surprise when one of the staff knocked at the door with chocolates for me. Each and everytime i called guest services the service was oustanding. They certainly made the experience delightful and would have no hesitation in returning to stay at the Sheraton or recommending it to friends and family.
August 9, 2014
Rated 5 out of 5 by Workerbee123 Great stay, highly recomend for business travel.
I booked my accommodation at the last minute. I needed to stay in accommodation that meet my work budget, in Melbourne CBD, and still gave me enough comfort to get a good night’s sleep. The Sheraton on Little Collins Street was just that and more. I arrived late at around 10pm Andrew checked me in super quickly and was so lovely and friendly, I was in my room eating room service, watching TV and drinking my hot chocolate in bed by 10.30pm. The bed was very comfortable; the duvet was really special, super big and soft. I travel a lot for work and have stayed at a number of hotels in the CBD, I was impressed on a number of levels by the Sheraton, the location was excellent just a quick walk away from my meetings and very close to the shopping district too. The room was not the biggest but it was functional, new, fresh, and open, the mirror in the bathroom was excellent for applying my make-up in the morning.
Thanks for the comfortable stay, I will be back for sure.
August 24, 2014
Rated 4 out of 5 by leonH New Hotel
The new Sheraton Melbourne meets the group standards of comfort and luxury. The hotel is well located near the city center & close to federation square.
The facilities are good, however the gym could have been provided with a little more space.
August 24, 2014
Rated 5 out of 5 by LuVsPG001 Wonderful Stay
Had the pleasure of a complimentary upgrade to a suite. Great customer service. Beautiful hotel. An awesome night's sleep with an awesome view located above the hustle and bustle of the city on cloud 9! Very impressed with the hotel!
August 24, 2014
Rated 5 out of 5 by PP23 Brilliant!
Comfortable room, wonderful view, stylish breakfast room with great food and real coffee ... what more could you ask for?
August 10, 2014
Rated 5 out of 5 by annmaree Great Hotel / great stay
What a Great hotel thank you very much.
Great room, very comfortable, clean and love the bathroom. your breakfast buffet was wounderful.
staff were very kind and helpful, loved the happy birthday plate done for my husband and card very nice touch
loved our stay will love to stay again
5 stars all the way thank you ...
July 29, 2014
Rated 5 out of 5 by Wit71 Sheraton Melbourne
I have stayed at Sheraton hotels previously, but the Melbourne Sheraton surpasses anything I have expereinced before. The staff were wonderful, the room was luxurious and the bed was like sleeping on a cloud. Wonderful experience.
August 7, 2014