Rated 3.8 out of 5 by 519
Rated 4 out of 5 by cucu1965 Good airport hotel
On our way to Argentina we were stranded in Frankfurt by a pilot strike and decided to spend the night at the Sheraton - it was a good choice... the hotel is just a few steps from the terminal and has all one needs. There is a separate club/SPG reception so our check-in was fast, friendly and efficient. Even for our short stay we were offered an upgrade to a large suite! OK it is an airport hotel so I would not recommend it for a romantic weekend, but for circumstances like ours and also for business meetings it is just perfect.
December 6, 2014
Rated 3 out of 5 by AGHA mystay01
overall I am not happy with my stay at this hotel. I was overcharged for a day stay; when I made my reservation, I was told the cost for a day stay is 148 euro, but when I checked in they forced me to accept to pay 224 euro. . I am planning to dispute this unjustified cost with my credit card company.
December 5, 2014
Rated 5 out of 5 by GermanTexan Excellent Staff
The Staff makes the stay a special experience.
December 3, 2014
Rated 4 out of 5 by AlexTeh14 Thanks for your hospitality,
fast and convenient at airport
December 2, 2014
Rated 2 out of 5 by skvs Restaurant
We arrived around 21hr on 27/11. We were told that the restaurant was open till 23hrs. We arrived at 10hr20 at the main entrance of the restaurant .The sign said that it was open till 23hrs , but the doors were closed and staff wass dressing the tables for breakfast.We went to the reception to ask for feedback and we were informed that the restaurant closes every night at 22hrs30 !!
November 30, 2014
Rated 2 out of 5 by abdi99 I was freezing!
In the room was so cold that I need to wear my kap and socks! And it didn't warm up till morning although air conditioner was on max all night long!
November 28, 2014
Rated 4 out of 5 by BigTraveller Sheraton Frankfurt Airport
Hotel is in good location at airport. Rooms are very quiet for an airport.
The restaurant is one of the best I have encountered at an airport hotel and is very good even when comparing to other locations in various cities.
Concierge service is not as good as I would expect.
Porters and restaurant staff were all very high level
November 25, 2014
Rated 3 out of 5 by VH42 this hotel still makes you pay for internet in the room
The only good feature of this hotel is its proximity to the airport. While most hotels provide complimentary internet everywhere, this one provides its only in the lobby. It has a business centre where the internet connection does not work, and one has to pay for internet in the room. Need I say more?
November 24, 2014