Rated 5 out of 5 by May2753 May
Its wonderful because of its airport location, and the service is fabulous, especially in the Club Room.
The food is fabulous in Flavours!
November 1, 2015
Rated 5 out of 5 by vlady Home away from Home
That’s right, I stay at this Hotel about once a year since 2000 and thanks to its wonderful staff, it became my second Home, even though I am paying guest I am always treated as part of this wonderful family. From the check in and through each and every department, you are welcomed with a big smile, cordiality and attention the staff is going out of their way to make your stay more enjoyable, nothing is left to chance, nothing is taken for granted, constantly they have initiatives, offers, special events, just to give you more value for your spending, and I should know, because I observe and compare, and so far they are number ONE.
October 25, 2015
Rated 5 out of 5 by MISTER2014 the best service in Europe
We have been staying in this hotel twice now, in one year, and the service level is really the best that we can get all over Europe...the towers and club reception team is specially nice, with a real friendly attitude making us feel home, but I can also extend the complements to the bell man and most people we met there, so, we hardly suggest this hotel for your next trip and we for sure will stay there on all our trips to Germany...congratulations to the team.
October 16, 2015
Rated 5 out of 5 by Beef A very comfortable stay and good night of sleep
I was a bit hesitated to stay right next to the airport as I need really quiet sleep. Amazingly you really don't hear a thing while the flights keep coming/going!
I was wrapping up my 4 weeks trip in Germany / Austria and Eastern Europe and I enjoyed my stay at Sheraton Frankfort Airport. The hotel looks a bit outdated from outside but it's very comfortable and well maintained. Good services and nice room. Nice Platinum member suite UG.
Executive lounge serves the purpose - a good variety of drinks, and hopefully a bit more hot food in the future
October 15, 2015
Rated 5 out of 5 by Shania17 Staff and service
I've been travelling all over the world for the last 40 years and were on of the first to stay in the then new Frankfurt Airport Sheraton in 1976. What impressed me was the competence and friendliness of the staff and their ability to recognize you, not only as a frequent visitor to their fine establishment but as part of the Sheraton family.
Thank you it means a lot.
Dr. Charles T Spires
September 5, 2015
Rated 4 out of 5 by Maggie57 Great Hotel
Front desk could be more "guest oriented", this time I had two female desk clerks which were more busy chatting with each other and could not answer a simple question all the while ignoring me . Also I did not like that a hotel employee or contractor was roaming the floor late at night knocking repeatedly on doors scaring the daylights out of me. (at least the front desk claimed that they were hotel employees) Finally, with an expensive meal I do expect salt and pepper.
September 5, 2015
Rated 5 out of 5 by DavidCotton One night stay at the Frankfurt Airport Sheration
A very pleasant experience for a seasoned globetrotter.
August 27, 2015
Rated 5 out of 5 by Mauricio63 Best Airport Hotel !
I have been a guest of many airport hotels and they normally seem at least one notch down in service and quality, maybe because guests are normally staying only for the night.
Your hotel is quite the opposite. I felt the same warmth, care and high standards from the staff I have seen at the best Starwood Hotels and the infrastructure is in impecable conditions.
Thank you again for a wonderful stay for my family and me.
August 22, 2015