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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.4 out of 5 by 77 reviewers.
Rated 4 out of 5 by pretty good The room is awesome. and the lobby is great. Staff is very responsive. I wish I am a platinum member so that I can get the complimentary wifi..... June 1, 2014
Rated 4 out of 5 by Staff assisted my travel plans Due to extreme weather conditions at our next destination airport my wife and I were semi stranded until Guest Services Manager,Daniel Cheng and concierge Shawn helped me go to the rail station and book tickets to get home. We thank Sheraton for their services. This could have been a stressful chore after three fight cancellations and complicated travel arrangements but our arrangements worked well. April 4, 2014
Rated 5 out of 5 by GOOD GOOD HOTEL ; Service, Location, Pool, Spa, Food and Beverage, Fitness Center March 8, 2014
Rated 5 out of 5 by Thank you and well done I am an SPG Platinum member who stays at many properties globally - especially in Asia. This hotel is outstanding in every aspect - the rooms are great - the food is fantastic wherever you eat and I must make a special mention for the lounge. Ling Ni and her team can turn a good stay into a great stay - thank you and keep up the good work. cant wait to see you again and thank you. February 23, 2014
Rated 5 out of 5 by A fresh Sheraton experience Everything about this hotel was wonderful. The pool is one of the nicest I've seen in China, the service is exceptionally friendly and the food was great. It kinda felt like Sheraton's cool younger brother-more high energy. That being said it is still luxurious, but without any degree of pretentiousness. I will definitely be back. May 27, 2013
Rated 5 out of 5 by A most excellant experience! I had the pleasure of spending the better part of 2 months in this hotel. As an American working in China, this hotel met and exceeded my needs on every level. I was greeted every day by a delightful and friendly staff and treated like family. The hotel as a long stay facility was very cost effective compared to other hotels in the area. My room provided a relaxing environment to "come home" to every day. The selection of foods in the restaurant allowed me to adventure with the local cuisine but still allowed some familiar comfort food. I was there during the last quarter of the year and was very surprised to have "Thanksgiving turkey" on the menu and I really enjoyed the first annual lighting of the christmas tree celebration hosted by Mr. Tan and his lovely wife. I know that I will venture to China again someday and there is no doubt in my mind where I will stay. To that fact, I will definately stay at Starwood Properties again. December 3, 2012
Rated 5 out of 5 by A great beginning I like to visit the new Starwood hotels as they open in China. This Sheraton has only been open for a couple of months, but it definitely stands out from the other new guys in town (town = China). One of the biggest problems in Chinese hotels, of any level, is the competency of the staff. Based on my experience here so far, and I've visited just about every place you can visit in this hotel (Spa, Business center, Gym, restaurants), the ability and friendliness of the staff beats any other Starwood property I've met here on the main,and, hands down. Everyone has performed their function well and been (or seemed) genuinely happy to help with whatever I've asked of them. The only "problem" I encountered was at the Business center where they, for some reason, we're not able to charge my usage to my room. I didn't honestly mind that, but they were also unable to provide me with a receipt, which may not go over well with your CFO when he asks where the money went. I look forward to returning here in the near future. August 28, 2012
Rated 4 out of 5 by 比較的に良いホテルだった ロビーのスタッフの対応は素晴らしかった。7階の部屋にもかかわらず、地蜈蚣と呼ばれるゲジが1匹いた。それ以外に小さい飛ぶ虫を見かけた。 朝食は結構良かった。けれどもレストランの客が多くなるとサービスが雑になる。食器がなかったり注文したコーヒーや紅茶が来なかったり。和食レストランは高くてマズかった。 合肥現地出張には最適だと思うが、周辺があまり賑やかではないので観光には向いていないかもしれない。 October 16, 2013
Rated 5 out of 5 by 是一家好酒店 住了有十天了吧,累计的,感觉服务很好,比较有持续性。在餐厅吃饭感觉也很舒服,有天人太多占了我的位置经理也道歉了,还会继续来住。说附近没有吃的的朋友往西边走走,不出50米就是吃饭一条街,什么都有 August 12, 2016
Rated 5 out of 5 by Perfect trip in China Sheraton Hefei is a totally marvelous hotel for businessmen and travelers. Good service and lovely room upgrade. July 23, 2016
Rated 5 out of 5 by 于我来说有家一般的温馨和舒适 无论哪方面于我来说都有家一般的温馨和舒适!每次入住从来都是从我的角度去安排房间和考虑问题,所有房型差不多已体验,非常令我感动!在酒店专业管理方法上,在重视客人入住体验上,房务总监Vincent 都有独到的方法,令我十分佩服!毫无疑问是合肥国际酒店集团中最璀璨的一颗明星!自接触后每次出差合肥停留合肥至选酒店品牌!愿生意兴隆、财源滚滚!期待下一次的相遇…… June 16, 2016
Rated 5 out of 5 by 完美的酒店,完美的员工 这家酒店太完美了,特别是他的员工,真是训练有素,每一个员工都很认真友好,让我感激十分惬意,以后有机会一定还要去。 April 20, 2016
Rated 5 out of 5 by 服务 服务满分!位置欠佳!餐食不错!O(∩_∩)OO(∩_∩)O April 19, 2016
Rated 5 out of 5 by 麻利的小伙 经常带女朋友来喜来登,前台小朋友Eayon每次我晚上办入住都很快帮我弄好,上次还告知我升级了金卡,之前的会员卡还是他帮我申请的,非常不错,加了他微信,以后订房间就找他了,服务满分。 March 27, 2016
Rated 5 out of 5 by 真不错 合肥出差指定酒店! 离京东方很近,并且员工的态度都很不错。 February 13, 2016
Rated 2 out of 5 by 员工无响应 晚上10:00打电话给酒店希望帮我提前安排好房间,并且准备一个充电器在房间。我记得到店非常晚,然而到酒店也没有帮我准备好,check in也是到了才排房,那我提前打电话给你们有什么意义呢?充电器送来要100押金,提出质疑,预授权不是押金吗?问是否可以先用着,就是不给说要请示。所有服务是基于公司流程并不是客人的满意度的。退房问我有什么问题,我是回答你还是不回答你呢。如果你们发现有问题为什么还要问我?亡羊补牢有什么用?如果不能准备就应该在电话里不要答应我,我好早点更换酒店,房间进门只有走廊的灯,房间大灯找了很久,非常不方便,就别提什么开业床提前放好取电房卡了。 February 3, 2016
Rated 4 out of 5 by 一般吧 国庆和家人出游,选了合肥,福朋一晚,喜来登2晚,感觉喜来登一般,车库入口不好找,前台入住办理的很慢 January 2, 2016
Rated 5 out of 5 by 性價比很高的一家酒店 出差首選,一年入住50晚以上,各方面都超出預期,Cat2物超所值,對於白金的認可度也很高,每次都有歡迎果盤+小熊+歡迎信,到得晚還會提前準備好客房并開好夜床,真的很溫馨很舒服......由於生意較好,一般升級只會給到行政房,套房基本不會給,最多給個俱樂部偽套! October 28, 2015
Rated 3 out of 5 by 标准度的执行有问题 升级了行政楼层,但无有行政待遇,酒店方和官方的标准执行存在差异! October 24, 2015
Rated 5 out of 5 by 无以伦比的礼遇 从酒店开业开业,住了很多次利港sheraton,从铜陵路高架桥开通前的交通不便利到现在便捷的交通,每次都体验着利港优质的服务,这次提笔给予大大的点赞。从10/20日到10/21日,接到三次sheraton前厅部的电话,询问抵店时间,充分体验sharaton对于SPG会员的待客之道,10/21日正值我生日,抵店后前厅部,行政酒廊的接待人员都送上了生日祝福,倍受温暖及感动,在享受客房升级的同时,前厅部VIP经理lydia还代表整个前厅部送上了生日蛋糕及附有全体前厅部同事签名的贺卡,让旅途中的我非常的感动,感谢前厅部所有朋友,相信利港的服务能够成为SPG服务的典范。 October 21, 2015
Rated 5 out of 5 by 服务很好,宾至如归 从前台一直到行政酒廊服务都很好,尤其是Sundy,很细心的帮我加饮料和更换餐盘,summer很耐心的帮我下载SPG的APP,今日当值的GSM,Ling很贴心的帮我做引导,并告知了我会员礼遇,还热情的帮我按电梯,让我感受到贵酒店的热情及员工素质,给她们32个赞! July 28, 2015
Rated 5 out of 5 by 优质的服务,美好的记忆 我在合肥新站利港喜来登酒店前后住了有7个月,可以说从一开始就觉得非常的舒适,对酒店的服务也感觉非常满意。尤其提升为白金会员之后,每天都能在行政酒廊得到超值的happy hour 服务,对那里的服务觉得特别的满意。半年出门在外的时间里,得到了很多服务人员的帮助。比如有一次我感冒了,行政酒廊的Fiona帮我熬了姜茶送到房间,驱走了寒气,让我很快恢复了健康的身体和精神状态,工作也得以顺利进行。这些经历,让我下决心,以后也会选择这家酒店作为我的落脚点。 February 7, 2015
Rated 5 out of 5 by 服务非常好! 这家合肥喜来登,服务非常好! 我独自带着四个月的孩子在这里住了三天。订了酒店的接火车服务,火车站到酒店很近,收费100看似比出租车贵,但是哪怕已经是晚上,酒店派出的司机依然着装一丝不苟,行李员到了出站口来接我,还帮忙抬婴儿床,小伙子满头大汗的。建议酒店表扬12月9日派来接机的这位行李员! 入住以及退房的时候,前台一位带眼镜穿西装的男士也非常的好,跑来跑去帮忙。礼宾部的人员与时俱进,帮我用滴滴打车叫车,非常贴心。 入住的三天,每天晚上都在酒店用餐,感觉最好的是西餐厅。不管是早餐还是晚餐,常常看到厨师会在外面巡视菜的情况,服务员也是忙而不乱,尤其是面档那边的男性服务员,每次和他说谢谢都会礼貌回复。 要说唯一的遗憾,是酒店的日本餐厅,食材实在是太不新鲜了吧。但是服务还是不错。 December 26, 2014
Rated 5 out of 5 by 行政酒廊员工很棒 常来这家,别的之前都说的差不多了,这次主要点名表扬行政酒廊的两位工作人员Ling &Suzy,每次来吃早饭都觉得很受照顾:两位不仅热情服务,还很体贴入微——前一天要了单面煎的鸡蛋,第二天还没等我开口就已经主动去做了,很是觉得温馨,特此表扬。 December 10, 2014
Rated 5 out of 5 by 酒廊服务很好 特别感谢Ling和Suzy的贴心照顾和到位服务。每次都能够及时的清洁和贴心的推荐饮品,每每都能感觉到一种回家的感觉。 谢谢她们让我们在异乡体味到家的感觉。 December 1, 2014
Rated 5 out of 5 by 酒店服务完美 11楼行政酒廊工作人员服务周到,态度和蔼可亲,有宾至如归的感觉。特别是Summer和Fiona,非常热情周到,以后会经常入住本酒店,非常感谢你们 November 25, 2014
Rated 5 out of 5 by 酒店很不错,酒廊服务真的很棒! 酒店各方面都很不错,不管是硬件还是软件方面,在酒店住了一段时间,感觉像家一样,服务人员都非常热情且专业,我经常会去酒廊做做,酒廊的Fiona非常贴心,对我的喜好她记的特别清楚,每次去都会提前准备好我需要的东西,而且她也非常风趣幽默,经常心情不好,跟他聊会天心情就会好很多,真是一个非常贴心,可爱的小姑娘,非常感谢她,也希望酒店越来越好! November 24, 2014
Rated 5 out of 5 by 价廉物美 利港喜来登酒店不错,价格公道,客房条件不错,自助餐也很丰富。需加改进的是空调噪音有点大,好像一大早还听见吸尘器的声音,6点多就开始打扫房间了?总体不错 November 22, 2014
Rated 5 out of 5 by 很满意的一次入住 非常满意的一次入住,整体都符合酒店的品牌定位和对应价值,感谢! October 13, 2014
Rated 4 out of 5 by 十一合肥游 10月2日入住酒店,酒店的停车场建设的比较狭窄,不好找到位置,前台办理入住手续很是快捷,房间还是中规中矩保持喜来登的一贯风格,行政酒廊被告知十一期间暂停,有些失望。酒店的健身房及泳池也还保持一样的标准,酒店的早餐比较丰盛。退房时酒店的服务人员很热情及时。唯一的缺点酒店对面是广场噪音太大高音喇叭从早上一直晚上。 October 7, 2014
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