Rated 3 out of 5 by Ricardo123 decent enough but..
We went for a promo package including $50 credit for the casino booked the package 24 hours ahead and when we showed up were told the credit was not available and blamed the casino. Very false advertised and fraudulent.
Have used the same package 6 times previously but will never book this hotel again
August 15, 2016
Rated 3 out of 5 by RDAVID30 CHECKOUT CHARGES
THE HOTEL HAS EVERYTHING A HOLIDAY TRAVELLER DESIRES. THE CHOICE OF EATERIES AT THE GROUND LEVEL SUCH AS TGIF, STARBUCKS, ETC., ARE REALLY GREAT FOR ANY BUDGET CONCIOUS TRAVELLER.
HOWEVER, THOUGH I WAS ASSURED TAT THERE IS NO EXTRA CHARGE ON MY ROOM, I HAVE BEEN CHARGED BY MY CREDIT CARD COMPANY.
PLEASE LOOK INTO THIS, AND ASSIST.
THANKS N REGARDS,
August 10, 2016
Rated 4 out of 5 by Vany618 Very elegant and friendly staff
Loved the hotel very nice the only thing i would change would be the laundry not enough machines and also the bathroom in our room was leaking . But other than that it was very nice and friendly stafff , very impressed with this hotel will definitly stay here again.
August 8, 2016
Rated 5 out of 5 by meanbowwow22 Awesome!
Everything was great. Great energetic staff, great location, great service, and a lot of good perks for SPG gold members. I understand you can't see the Niagara fall but I slept well and enjoyed staying here. That's all matter
July 24, 2016
Rated 4 out of 5 by Jamosa Very good experience
I stayed here with my wife and 2 kids for our summer vacation 2016. Hotel room and bathroom was very clean. My kids loved the indoor swimming pool and hot tub
July 8, 2016
Rated 5 out of 5 by Peer1 wonderful stay
From the moment we checked in, the staff were attentive and helpful. The room exceeded our expectations.
Will be back again.
Thank you for your hospitality !!!
July 1, 2016
Rated 5 out of 5 by Alicia75 Wonderful Staff that made this stay a pleasant experience
Wonderful Staff that truly made this stay pleasurable. Construction at the pool was a bummer. Smell on the 6th floor was a bit strong.
Overall however, wonderful stay.
June 15, 2016
Rated 5 out of 5 by Flyingtailor Nice surprice
I always stay on the Canada side of Niagara Falls but this time tried this hotel across the bridge and was very pleasantly surprised. Great location nice rooms good parking. Looking forward to coming back.
March 30, 2016