Rated 5 out of 5 by CS06 Guest Service
Quality of guest service was excellent,
Great location and easy access to attractions. Very friendly team and Narr Restaurant must try!
Special thanks to the GM for ensuring hassle free and quality guest service and the Executive Chef for the delicious food selection,
July 17, 2014
Rated 4 out of 5 by uhabash Great Hotel, but unsafe !!
The hotel was great and the room was specious and fabulous "Club Corner Room"
However, We experienced an earthquake while we were taking our breakfast by 12:30 pm in club lounge which is allocated in higher floor of the building. we were the only one there before the 3 of the staff just walk in in order to arrange and check the buffet. and all the sudden the building was shaking and moving right and left as we can see from the panoramic windows. we rushed to exit door as the staff help us to carry our baby. we use the stairs from 17th or 18th floor to go down to lobby and when we reached their I told the front desk why you didn't use safety alarm ?! they told me it is normal and used to have experience such that every year!! what relaxing !!oooh boy, it was scary as the building shaking from the highest floor
anyway, their safety for their guests is "ZERO" and I wonder how such 5 stars hotel act like that. our vacation was terrible because of this experience.
June 2, 2014
Rated 5 out of 5 by BbadrR This hotel is a asom hotel
nice - romantc - relax - betful
August 16, 2014
Rated 5 out of 5 by Andi61 Feel good in a friendly atmosphere
Very comfotable rooms. Friendly and helpful personal. High quality all over. No question, you don't have to search something else. Stay here.
July 21, 2014
Rated 5 out of 5 by Naif511 Very good hotel
Very luxurious facilities,big spacious rooms, cleanliness huge bathroom ,Very good service and staff ,everything was excellent. the hotel is very near to carefour mall but not inside the heart of city ..even so it location is very good. Sheraton is one of best hotels
February 17, 2014
Rated 5 out of 5 by Edo76 Short stay
I spent one night, but everything was above expectation.
specially the Hotel staff was really attentive to the customer.
SPA area is great and the services are wonderful
May 8, 2014
Rated 5 out of 5 by VSarah14 Buisiness Stay
The staff were exceptionally helpful and the room was great especially the super comfy bed!
June 26, 2014
Rated 4 out of 5 by Iant My Experince
New hotel situated in the new district of Bursa. Excellent rooms, very comfortable with good views of Bursa. Friendly service all-round.
April 5, 2014