Rated 4 out of 5 by flensborg Good location
A hub to LA, Hollywood, Universal Studios, Malibu Beach etc.
March 5, 2014
Rated 3 out of 5 by mellorae Pet Friendly and Easy
Very, very appreciative for the pet friendly, no fee accommodations! THANK YOU!
March 2, 2014
Rated 2 out of 5 by angie144 disappointing stay
The check-in person was flirting with another customer and ignored me. The common areas were nice but our room was on the first floor behind the conference rooms - it felt like we were in a construction zone. The HVAC unit in the room was very noisy, kept cycling on and off and each time made a loud clicking noise that interrupted our sleep. The Wifi in the room did not work and we had to sit in the lobby where the automatic doors kept opening, letting in cold air. All in all, not the experience I would expect from a hotel at this Starpoint level.
February 17, 2014
Rated 4 out of 5 by Rancher Solid
A solid hotel with a very good staff. SPG recognition is above the average.
Two complaints: an elevator was out of service, leaving only one working for a fairly large hotel. The waits were interminable.
The fifth floor lounge is among the smallest I have ever seen in a Sheraton. It has four tables. It could not accomodate the masses of persons wanting breakfast. The breakfast itself was far above average for Sheraton lounges.
The hotel is dated, but very well polished
February 12, 2014
Rated 4 out of 5 by MalH VERY NOISY AC
I really had high expectations and after a long day of travel and an early morning round of meetings scheduled the next day I needed a good nights sleep. I did not get it! Air conditioner/heater was very very noisy and there was no relief. Turn it off and the room got cold; leave it on and i woke up every 10-15 minutes due to the noise. NOT HAPPY. Staff gave me extra points on my card, but i needed the sleep more.
February 11, 2014
Rated 5 out of 5 by AMSPG Excellent Location for a Quick Malibu Trip
My wife and I decided last minute to head over to Malibu for the Labor Day weekend. Being an avid Starwood member, I looked for a few hotels in the area. We chose this hotel because of the great points and cash offer, and it being near Malibu.
After a day of Mountain Biking in the Malibu Mountains, we arrived to the hotel tired and needing a shower. The hotel was very nice and clean, the service was quick and efficient, and the rooms were in near perfect order.
We ended up heading out to Malibu for dinner which is a really nice drive through the canyon and only takes 30 minutes or less.
Overall, we will definitely stay at this Sheraton again.
September 6, 2012
Rated 5 out of 5 by Traveler14 Week end traveler
Nice quiet area.I like it.
February 10, 2014
Rated 5 out of 5 by Reva Awesome hotel! :)
Things i loved in the hotel:
1) The scenic drive on the Agouara hills (very pleasant and relaxing)
2) The service offered (The receptionist, the club lounge workers and the other employees are very helpful)
3) Good Breakfast and snacks
4) The ROOM :) Very clean and spacious room. I enjoyed the views of Agouara hills from my room.
5) Calm place
6) Free parking :)
P.S: The receptionist told me about the Mulholland hwy. Please drive thru this Mulholland hwy to the Pacific coast hwy. I loved the scenic views of mountains and the ocean.
I din't use the Pool fitness center and the Spa. So i don't have any idea about the Pool and Spa.
November 29, 2011