Rated 4 out of 5 by Verified Reviewer Nice Place
Have stayed here 5 or 6 times, staff our friendly, rooms clean and nicely appointed. Nothing to complain about at all unless your incredibly picky. Also tough to beat the rates and SPG awards.
July 14, 2016
Rated 5 out of 5 by Adam43 Best place I've ever stayed
I come to Omaha 2 weeks a month and I stay at your hotel every time. I have been to many places since my job takes me to many places, but I have NEVER stayed in such a great place. The staff is beyond great. I have know Shelley the longest, she has always welcomed me every time I checked in, Any problems I may have, she fixes...she is the greatest. She is always asking about my wife and home life. Marissa at the front desk...she always has a smile on her face and know me by name before I give it to her, Emily, always runs over to me when I walk in the door to say hi and to ask how I am doing. Franny and Lynn at the bar ALWAYS have a drink waiting for me when they see me walk through your front door, before I can even check in. I actually feel like these individuals are like family to me. Staying somewhere else while in Omaha always depresses me, if Sheraton is booked up. I HIGHLY recommend this hotel to anyone traveling through the Omaha City.
June 7, 2016
Rated 5 out of 5 by Flightorflight Misunderstanding
I called to confirm the area of limited free transportation. i was informed you did provide transportation to and from the airport. i was stunned when I called the hotel and i was advised they did not have a shuttle service. Total taxi bill from happy cab was $89 for a less then 24 hour stay. This is a costly misunderstanding.
June 2, 2016
Rated 4 out of 5 by TravelHockeyParent Decent Hotel
Overall, a nice facility (just a bit dated). Great lobby area is super for group travel as it provides an easy area for all to convene (ie: travel hockey parents).
Friendly staff and decent overall stay.
March 14, 2016
Rated 3 out of 5 by HoobaBR549 Where to improve
The fitness center needs to have separate air from the Pool area and the touch screens are not responsive enough. The sixth floor corridor has slight odor of sewer, like a pipe is leaking or not sealed correctly.
Need to address the flood lights from the neighboring building hitting guestroom windows on the 6th floor, there is no reason flood lights for the property to the east should be pointed toward windows 6 floors up, it is a negative to the guest experience and the owner of the lights do not have them pointed to where they need to shine.
February 25, 2016
Rated 5 out of 5 by SunnyD515 Sheraton Hotel has an awesome atmosphere!
Our stay was excellent! Everything was well maintained. Nice clean look. The staff was very helpful on getting anything you needed. Breakfast buffet was tasty and full fill full.
February 8, 2016
Rated 5 out of 5 by kevbot Solid Stay
This Sheraton is a solid choice in Omaha. The exterior seems a bit outdated but the inside appears to be newly renovated and both the lobby and rooms are well appointed. The club lounge is pretty standard for a North American property. A few hot options, fruit, snack mix, chips, etc...
February 4, 2016
Rated 2 out of 5 by Trok6439 A bit disappointing except the club lounge
I stayed at this hotel in January, which is a bit problematic if it is cold. The room had an old heater (in room tuning) and did not work, which meant I had to figure out that it was not working late in the evening. Went to the restaurant for a meal and it was not good. Service was very minimal and food would have been better at some fast food restaurants. They said they'd give me points to make up for it but that did not happen either. The only positive i can say is that they have a very good club floor. Keep serving bacon in the AM and you have my vote for a good club lounge.
February 1, 2016