Rated 4 out of 5 by TravelHockeyParent Decent Hotel
Overall, a nice facility (just a bit dated). Great lobby area is super for group travel as it provides an easy area for all to convene (ie: travel hockey parents).
Friendly staff and decent overall stay.
March 14, 2016
Rated 3 out of 5 by HoobaBR549 Where to improve
The fitness center needs to have separate air from the Pool area and the touch screens are not responsive enough. The sixth floor corridor has slight odor of sewer, like a pipe is leaking or not sealed correctly.
Need to address the flood lights from the neighboring building hitting guestroom windows on the 6th floor, there is no reason flood lights for the property to the east should be pointed toward windows 6 floors up, it is a negative to the guest experience and the owner of the lights do not have them pointed to where they need to shine.
February 25, 2016
Rated 5 out of 5 by SunnyD515 Sheraton Hotel has an awesome atmosphere!
Our stay was excellent! Everything was well maintained. Nice clean look. The staff was very helpful on getting anything you needed. Breakfast buffet was tasty and full fill full.
February 8, 2016
Rated 5 out of 5 by kevbot Solid Stay
This Sheraton is a solid choice in Omaha. The exterior seems a bit outdated but the inside appears to be newly renovated and both the lobby and rooms are well appointed. The club lounge is pretty standard for a North American property. A few hot options, fruit, snack mix, chips, etc...
February 4, 2016
Rated 2 out of 5 by Trok6439 A bit disappointing except the club lounge
I stayed at this hotel in January, which is a bit problematic if it is cold. The room had an old heater (in room tuning) and did not work, which meant I had to figure out that it was not working late in the evening. Went to the restaurant for a meal and it was not good. Service was very minimal and food would have been better at some fast food restaurants. They said they'd give me points to make up for it but that did not happen either. The only positive i can say is that they have a very good club floor. Keep serving bacon in the AM and you have my vote for a good club lounge.
February 1, 2016
Rated 3 out of 5 by Kay16 Hairs found in fridge
This hotel is good with friendly staff, however, I found three short, curly, black hairs in the fridge along with moldy food crumbs. The staff was prompt about cleaning the fridge when I addressed it but it definately prevented me from wanting to save any food I had leftover during my week long trip.
January 23, 2016
Rated 5 out of 5 by Jim3777 Exceptional customer service
Great hotel.... Staff is A plus
December 21, 2015
Rated 5 out of 5 by rudy43 labor day trip
our family had a great stay at the sheraton.the rooms were superb. the bartender in the lounge was very friendly and attentive.we opted for the upgrade which included the social time in the clubroom.the food and service were excellent.i would definitely stay here again
September 8, 2015