Rated 4.2 out of 5 by 10
Rated 5 out of 5 by Sabahow this is a six star hotel
Hotel excels in (staff) friendliness, fabulous facilities and fantastic food. We have stayed at 5 star hotels all around the world and this is the best.
December 29, 2013
Rated 4 out of 5 Great Getaway
The hotel is about an hour from the airport. I do recommend the transportation company listed on the hotel website and I would book directly on the transportation company's website. Upon arrival at the hotel, we were greeted with by very friendly staff. Prior to arrival Maria had been in contact with regarding a few special requests I had made that she went above and beyond to accommodate. Maria was outstanding. The food at the Steakhouse was phenomenal. The breakfast buffet pleased daily although it did not change much. Certain nights the buffet dinner had a theme and those nights we found it a little better. Overall the food was good except at the pool restaurant during lunch which was horrible food. The bartenders do not speak much English so there is definitely a language barrier however they are very pleasant and try to do what they can. The rooms are ok, nothing lavish but about average. Value for the money, I would say it is a great place to visit. The beach is beautiful and there are plenty of chairs. The gym was good for what we needed. The pool had a lot of chairs with options regarding whether you wanted to be around others or more secluded, in the sun or in the shade, etc. The only real issue was when we ate at the buffet we could not find a place to sit because the hotel was close to capacity. This was frustrating. In addition, I did not receive a folio at checkout and am still trying to get my points and stay credit because I did not automatically get it.
January 30, 2014