Rated 5 out of 5 by TAZ60 Excellent hotel with friendly and helpful staff
I have stayed at the Jiaozhou Sheraton many times over the past two years. The staff are always friendly and helpful. The rooms are always well kept and the food is top quality. I use the gym and spa frequently and these are good for the traveller wanting to keep in shape ofr relax.
One of the managers, Cherry, is an exceptional staff member whose smiling face and pleasent, helpful approach is always refreshing.
June 7, 2014
Rated 4 out of 5 by Yeahphone Very nice hotel
The hotel is higher than my expectation.
The only thing is the service in check in need to improve some, not enough staff in the lobby.
April 13, 2014
Rated 4 out of 5 by Tesoro It was great.
Very nice out-side swimming pool. You can order lunch there. So enjoy your lunch with your children' happy time..
August 18, 2013
Rated 4 out of 5 by Traveller14344 Great hotel
Although the location is a bit off, this happens to be one of the best hotels I've stayed in. The service is excellent. I would like to thank Timothy at the concierge who was really helpful, and all the staff at the executive lounge namely Crystal and two others which I did not manage to get their name. The room is wonderful and really confortable. Thank you for making me feel welcomed and I would not hesitate to stay at this hotel again. Lastly I would like to recommend the Spa in this hotel which you will never regret. Look for Mita, she can make you so relaxed and fall asleep.
August 8, 2013
Rated 2 out of 5 by Krijn This Hotel has no working air-condition
I have stayed here 3 times in this Hotel and twice i left due to the none function of the AC, i book always a suite room with lounge access. I have stayed now to try again after asking if all problems where been solved with AC in this Hotel , because i like the location and the staff members and the GM who left last month suddenly. When i entered the room straight away it felt warm 26 degree and i complained again and they simply say yes suite rooms facing south and are warm, sorry !! well it was raining and no sun, next morning i asked agin if they can solve the problem , but sorry sir its not possible because its a suite room on the south side . so i decided to check out again and move to other hotel , up to now no manager came to me to speak about this matter, Reception simply say sorry its like this!! So if you can not sleep like me in 26-30 degree in you room never go there or only in winter time. Good advice close in summer and open in winter or tell to people who are from Europe you are not welcome.
May 30, 2013
Rated 5 out of 5 by SyntheticTurfGuy Best Sheraton Hotel experience ever - world class General Manager
On a long business trip from United States, and the gorgeous facilities and management were amazing. Impeccable room cleanliness and staff responsiveness. The General Manager Robin and his colleague Harry are the best I have seen in my travels to over 35 countries. The evening band is worth the stay itself. While we were enjoying the band, they introduced themselves to us and other business travelers. They knew everyone's name, created a home atmosphere and we all ended up meeting each other and had a blast! The band was equally talented and wonderful people from Fiji! Great job!!!
March 21, 2013
Rated 5 out of 5 by Petaluma99 Beautiful hotel
We stayed at this property for two nights. We absolutely loved everything about the hotel but the location. Best suited for business travelers, it is one hour from Qingdao and not conveniently located for tourists. Upgraded to one of the nicest rooms we have ever had, the staff was particular helpful during our stay. There were few visitors during our stay - in fact we were the only people in the Club Lounge one night - too bad, since it was lovely and well stocked with food and beverages.
September 3, 2012