Rated 5 out of 5 by Hockey123 Perfect for a mini family getaway.
Our family wanted one last summer mini vacation to gear up for fall and all the school activities. We chose to do a stay-cation and stayed in our own city to take advantage of what it has to offer. The staff is super friendly, the amenities are top notch and the club level offerings were great! We all had a great time and look forward to staying a quick weekend again.
August 25, 2014
Rated 5 out of 5 by JCM53 Beautiful Hotel and amentities
Beautiful Hotel and amentities
August 24, 2014
Rated 3 out of 5 by edwarkl Great Service Terrible Food
I was stuck eating at the hotel because I was there for a convention. If you are just visiting KC this hotel might still be a good option. The rooms were comfortable and spotless, and the staff was excellent.
August 22, 2014
Rated 4 out of 5 by Chiefs2014 Mid week getaway
Came to KC to catch the first preseason Chiefs game. The staff were awesome and the beds were pretty nice. The shuttle from the hotel to the game is a wonderful amenity and the driver was very personable. The continental breakfast on the club level was a little disappointing so probably won't partake in that again. I've stayed at this hotel regularly during the football season and will definitely continue to do so.
August 16, 2014
Rated 5 out of 5 by tgrod Wonderful service
My friend and I went to a concert at the Sprint Center and the shuttle service was wonderful. The staff did so much to make our stay comfortable.
August 18, 2014
Rated 3 out of 5 by CheckoutHater Checkout... Really!?
I absolutely HATE having to wait in line to checkout and receive a printed copy of my receipt. This is the ONLY hotel that I have had to checkout at the front desk to get a bill in over 10 years of frequent business travel. Seriously, what the heck? Why can't you put the bill under my door like EVERY other hotel?
This alone is why I won't recommend this hotel.
August 16, 2014
Rated 3 out of 5 by Sweetwilly Expected more for the money
Very nice and clean hotel. Located in a good area for family activities. Would be nice if some type of breakfast was offered...included with the room cost. Did like "The Link" that connected things in the Crown Center area. For the money paid for the stay, just wish that there was more offered. Was also charged a $1.50 for a one-second LOCAL call to a wrong number for an area attraction that was listed in a book that was in the hotel room. All taxes and fees also added up to almost another $30.00 for the room. Just be aware that if you're wanting something a little nicer than your usual stay for your family, you're gonna pay for it, but it is a nice hotel.
August 5, 2014
Rated 5 out of 5 by JayB43 Room service a bright spot.
Arrived late in the evening on 8/1/2014 for a family weekend trip. No wait at the desk and we were given a high floor with a nice city view. Restaurant options were limited at the hour of arrival, but room service was excellent. Our server was polite, enthusiastic and interacted very well with our tired and hungry daughter. The only small issue with the hotel location was that in the morning, the train noise started early as there are tracks about a block away. But that's nothing in Sheraton's control. Comfortable bed, nice bathrooms, spacious room with a fridge... overall great experience.
August 3, 2014