Rated 5 out of 5 by Skiman30 Elegance, comfort and convenience
This was our first trip to the Crown Center area in Kansas City and we were ecstatic about the hotel. Elegant surroundings, very comfortable common area chairs (including some rockers), a staff that genuinely cared about you as a guest and overall, just an outstanding stay. Roberto in the restaurant was an exceptional representative of the hotel telling us about the history of the hotel, the area, activities and more. We upgraded to the Club Lounge where the food and service were excellent, not to mention the incredible view from the Skies (Club Lounge name). The Sheraton is connected to the Crown Center through an elevated tunnel that also takes you to the Westin and Union Station so you never had to be out in the elements if the weather was inclement. The room and bed were very comfortable and about the only thing we had an any issue with was the thermostat which gave temperatures in half degrees. Once we figured that out, it was an outstanding Thanksgiving weekend! We will definitely put it on our list to come back soon!!!!!
December 4, 2013
Rated 5 out of 5 by jjl4290 Great place to spend a Thanksgiving Get Away
It was a memorable Thanksgiving/Anniversary stay at the Sheraton Crown Center. Staff was pleasant and very accommodating. One offering the hotel could have provided was a Thanksgiving dinner. The hotel restaurant was open but we opted for a Thanksgiving buffet offered nearby. Some guests may also prefer a year round indoor pool. The Crown Center was a good start to the Christmas season with staying clear of the Good Friday crowds at major malls.
November 30, 2013
Rated 3 out of 5 by Casey2 Finally got heat in the room
Other than a cold room upon arrival that took 4 hours to get warm, all was fine.
December 2, 2013
Rated 4 out of 5 by SNClient This hotel could offer more service options
It could offer the breakfast buffet as included in the daily amount. It also could let clients visit the restaurant in the top of the building. Finally, it could expand shuttle services to other places, as The Plaza, Legends, and most visited restaurants/museums/parks in KC.
December 1, 2013
Rated 4 out of 5 by Mars751 Middle price for a hotel like this.
Perry good overall, I arrived at Thanks Giving, didn't get many people. But the awful thing is the Wifi is not free.
November 29, 2013
Rated 5 out of 5 by MarvinS EVERYTHING beautiful and clean
EVERYTHING was excellent - from check-in to checkout. The hotel is beautiful and clean - both lobby and guestroom.
November 28, 2013
Rated 5 out of 5 by Tammy03 Great for a large conference
Everything was so convenient. Even the hotel restaurants were reasonably priced.
October 31, 2013
Rated 5 out of 5 by Susan1959 Wonderful Stay
I recently stayed at this hotel for a week on a business trip. I was VERY impressed with the facility. The rooms were spacious and comfortable, even the beds were perfect for a good nights sleep! The staff were very nice and helpful, they always greeted you with a smile. I will definitely stay here again when traveling to Kansas City.
November 9, 2013