Rated 2 out of 5 by CameraLady I've Stayed in Better for Less
This is the second time I've stayed in this hotel for a conference. The meeting facilities were superb, which is probably why my organization chooses it. The rooms, however, leave much to be desired. Most recently, my room never cooled down. Even though the thermostat was set at 68, the room was always stuffy. I woke several times in the night overheated and sweaty. In addition to the temperature, the bed squeaked. Just leaning against it or sitting on the edge caused an annoying squeak. And finally, while taking a bath one night, the plumbing (from the floor above, I assume) rumbled so loudly that I was actually startled. I've stayed in rooms that cost less and were quieter and more comfortable.
July 15, 2014
Rated 3 out of 5 bring back some good times
My wife and I stayed at the Sheraton Crown center this past weekend(july 19th). This was only the second time we have stayed here since it has changed hands from the Hyatt. Over the years my wife and I have stayed at this hotel and the crown center more times than I can count. We had moved out of the state for the last two years and were excited to spend our anniversary weekend at one of our favorite places. I know things change, as that is part of life, but we visited the club lounge that replaced Skies restaurant and it was sad. A place where we had spent so many good times with so much liveliness is now dead, no people, no music, no anything, just the amazing view of the city. The hotel staff was friendly and helpfull no complaints here, and the lobby remodel looked nice. The remodel at spectators was nice as well. We just miss the "upscale touches" that used to set it apart from the rest ofthe places in Kansas City. As much as I hate to say it, with no Skies or even Bentons, looks like it is time to find a new place to experience Kansas City. Thanks for all the good memories, who knows maybe the next change will have us coming back again.
July 21, 2014
Rated 5 out of 5 by Bookworm45 Great Service, Great Location, Great Food
This was my first trip to K. City and I was so totally impressed with the service and ease of getting to tourist areas. The food in the hotel's Spectators restaurant was great- in fact the French onion soup was probably the best I have ever had! Then during my 4 day stay there I had access to free shuttle service to take me to a few key areas that tourists like to visit. The concierge service was extremely knowledgeable in answering any of my questions regarding other restaurants or places to go. I would definitely consider staying here again if I return to K City.
July 15, 2014
Rated 5 out of 5 by daltman21 Nice Staff
The staff went out of their way to make the customer happy.
July 20, 2014
Rated 5 out of 5 by samjam Excellent Hotel
Excellent hotel with great features. Near by all the entertainment spots.
July 20, 2014
Rated 4 out of 5 by Ritaz Great rest comfort
check In on 6-30-2014
Room 2602 - Excellent location for short walking distance (age 71)
However, upon entering the room
1. the clock/radio was on the floor under the night stand and the time was NOT set.
2. NO fitted sheet on bed, causing sheet to become untucked & wrinkled underneath me.
3.Maintenance had to come up & adjust wires to get the TV working
4. NO ROOM Service meal guide & NO guide to location of Ice vending machine in room during my 5 day stay
5. As of 7/3/14, clock remained showing incorrect time; I was unsuccessful in setting the time.
6. 7/3 & 7/4 VERY LOUD MUSIC played from 7:30pm-11:50pm; coming from somewhere other than the adjacent rooms.
July 7, 2014
Rated 5 out of 5 by Ducany Fabulous Food
Staff and food were definitely the best part. Room was comfortable and quiet (only heard the train outside) with a great city view. Close to shopping and restaurants and things to explore. King room was great for business or couple travel. Room could use a ceiling fan to help circulate the air - bathroom got hot when trying to do hair.
July 16, 2014
Rated 4 out of 5 by plax23 review hotel
Hotel clean and the staff helpful
July 16, 2014