Rated 5 out of 5 by Philly56 Perfect evening
We really liked the location downtown. We had a reception on a Friday evening. The food was amazing and the staff was there when we needed anything. The room itself was beautiful. We couldn't have asked for more. From start to finish, everything was great. Kudos to Chef Smith and Tina Battle for jobs well done. We would recommend this to any of our friends and associates planning a function like this.
July 23, 2014
Rated 5 out of 5 by Pammy57 Stacy at front desk is wonderful
Stacy at from desk goes above and beyond expectations. She is always attentive and provides excellent service. We stay at this hotel frequently and she always makes check in smooth and honors any concerns or requests with professionalism and courtesy.
A true asset to hotel.
July 22, 2014
Rated 2 out of 5 by bubba01 Not very accomodating
I'm a frequent vistor to this facility site. My company does significant business with this facility. I scheduled a three night stay. Apparently there was a mix-up; origin unknown. I was not given a room the first night. Sorry, no room in the Inn. I went to several other hotels around town before I managed to find a room. I was told my reservation was for the next three nights. When I arrived the next day needing a room for two more nights, I was told I only had a reservation for that night. After considerable time and wrangling I managed to get a room for the remaIning two nights. Regarding the room itself, each stay there seems to be somethng different wrong with each room. I'm not sure the reason. High turnover, low maintenance? Not sure.
July 18, 2014
Rated 5 out of 5 by Shay57 Wonderful Facility and Caring Staff
The hotel has been renovated and was beautiful. Our room was beautiful with a king size bed that we slept so good my husband wants to replace our only 2 year old mattress!
The food and staff were exceptional..I would highly recommend anyone to stay in this location! I am also in the hotel industry in northern Ohio and found the level of comfort and caring to be exceptional. I felt like I was family!
July 20, 2014
Rated 5 out of 5 by mgcle Enjoyed my stay
location perfect. Breakfast perfect. Sleep- perfect. Fitness room perfect.
July 21, 2014
Rated 4 out of 5 by dj250 visiting for Cultivate 14
We were disappointed that we did not have a refrigerator in the room. Also no continental breakfast that most local hotels offer. The complimentary coffee in the hall was nice, would be nice to offer that every morning to your customers with a bagel or a muffin, none available on Tuesday morning. We had to get up and run every morning to get to the convention center early and being able to
grab coffee on the run was great! Otherwise we had a great stay and the rooms were very spacious and comfortable, and staff was nice and accommodating.
July 16, 2014
Rated 4 out of 5 by air2014 Very clean and great location
I enjoyed the spacious and clean room. Parking was close and easily accessible. The afternoon/evening staff was very friendly and helpful; the morning members were not as sociable.
July 18, 2014
Rated 5 out of 5 by JGTraveler Helpful staff and clean rooms
The front desk staff was very friendly and helpful. She was very efficient and even asked if I had a room preference, which I never even knew was an option! She also took the extra time to direct us to some local dining options. The room was spacious and clean and the bed was so comfortable!
July 17, 2014