Rated 3.6 out of 5 by 128
Rated 2 out of 5 by bubba01 Not very accomodating
I'm a frequent vistor to this facility site. My company does significant business with this facility. I scheduled a three night stay. Apparently there was a mix-up; origin unknown. I was not given a room the first night. Sorry, no room in the Inn. I went to several other hotels around town before I managed to find a room. I was told my reservation was for the next three nights. When I arrived the next day needing a room for two more nights, I was told I only had a reservation for that night. After considerable time and wrangling I managed to get a room for the remaIning two nights. Regarding the room itself, each stay there seems to be somethng different wrong with each room. I'm not sure the reason. High turnover, low maintenance? Not sure.
July 18, 2014
Rated 5 out of 5 by Shay57 Wonderful Facility and Caring Staff
The hotel has been renovated and was beautiful. Our room was beautiful with a king size bed that we slept so good my husband wants to replace our only 2 year old mattress!
The food and staff were exceptional..I would highly recommend anyone to stay in this location! I am also in the hotel industry in northern Ohio and found the level of comfort and caring to be exceptional. I felt like I was family!
July 20, 2014
Rated 5 out of 5 Enjoyed my stay
location perfect. Breakfast perfect. Sleep- perfect. Fitness room perfect.
July 21, 2014
Rated 4 out of 5 by dj250 visiting for Cultivate 14
We were disappointed that we did not have a refrigerator in the room. Also no continental breakfast that most local hotels offer. The complimentary coffee in the hall was nice, would be nice to offer that every morning to your customers with a bagel or a muffin, none available on Tuesday morning. We had to get up and run every morning to get to the convention center early and being able to
grab coffee on the run was great! Otherwise we had a great stay and the rooms were very spacious and comfortable, and staff was nice and accommodating.
July 16, 2014
Rated 4 out of 5 by air2014 Very clean and great location
I enjoyed the spacious and clean room. Parking was close and easily accessible. The afternoon/evening staff was very friendly and helpful; the morning members were not as sociable.
July 18, 2014
Rated 5 out of 5 by JGTraveler Helpful staff and clean rooms
The front desk staff was very friendly and helpful. She was very efficient and even asked if I had a room preference, which I never even knew was an option! She also took the extra time to direct us to some local dining options. The room was spacious and clean and the bed was so comfortable!
July 17, 2014
Rated 5 out of 5 by Delta689 Most comfortable bed ever
I usually don't get a goods night sleep on business trips but the bed and the pillows here are better than home. When I met my colleagues in the morning it was unanimous. Most comfortable bed ever
July 15, 2014
Rated 3 out of 5 by Fencer Poor maintenance
The rooms are very poorly maintained. The handlE of the bathroom door came off on the inside. I was locked in. I went down to the desk and complained. I left the room at 7 and came back at 4 and it was not fixed. I called again and it stil. I'd did not get fixed.
I was locked in the bathroom for 30 minutes with no phone
After the 4 th complain someone finally came and fixed the door. Unfortunately the last dy the handle did come out one more time in my hand. This is embarrassing.
I need to get credited for. Couple of days stays
July 11, 2014