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Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Rated 3.5 out of 5 by 117 reviewers.
Rated 4 out of 5 by Great downtown experience. Great location downtown columbus. Close to everything. July 6, 2014
Rated 4 out of 5 by Good Hotel, unless you need Internet Room was of a high quality and beds very comfortable. My only issue was the quality of the internet in the room was pretty poor, this is a problem when you have a child trying to watch Netflix! Location is in the business district, so many of the restaurants close early. July 3, 2014
Rated 5 out of 5 by Service is excellent The staff at the Sheraton is exceptional. They go out of their way to make your stay enjoyable. Especially, Charles and Glenda at the front desk. July 3, 2014
Rated 5 out of 5 by Road Warrior Great biz hotel...staff very accommodating to biz traveler...room service menu limited but food and service very good July 2, 2014
Rated 2 out of 5 by Neglected Property Not Worth the Price This hotel is the embodiment of apathy. Rooms are not thoroughly cleaned; bathrooms are not completely stocked; walk hooks drop because they are attached only to sheet rock, not studs. On the day we arrived the hotel's air conditioning was not functioning. At all. In the entire building. But the front desk did not alert us to the problem at check in, only admitting when we inquired after spending time in the room as to whether it was always so warm and muggy in the rooms. We waited the full 20 minutes noted on the valet's podium - and then some - for our car to be retrieved in the morning. The hotel is located centrally in downtown Columbus and has a fully Starbucks in the lobby - those are its most attractive features. I would recommend visitors to Columbus look elsewhere first before booking a room at the Sheraton. June 26, 2014
Rated 4 out of 5 by Eccentric Quibbles One demerit: Your "No Weapons" policy. I work for a state LE agency and carry off duty. I would have been able to do so in Columbus as well, were it not for this policy. Because of it, I had to leave my weapon at home and go unarmed for a week. I will not be able to stay with you again in future for this reason. One demerit: The free local shuttle was one of the main reasons I booked. It was completely useless to me because (a) it does not run on weekends and (b) it does not run before 7 a.m. Thus I had to walk the mile or so to the Convention center and back each day I was competing there, dragging my equipment bag the whole way. On the plus side, it was quiet and peaceful, housekeeping was unobtrusive, the free internet was a nice thing at an upscale hotel, and the young man ( bellman? valet? ) at work outside the front entrance Friday morning was really showing some hustle. PS "Primary purpose for travel below" is a required field but none of the options fit me. June 28, 2014
Rated 1 out of 5 by Room Not Serviced - No apology My family of 4 were in Columbus last weekend to volunteer for the Ohio State Special Olympics on the OSU Campus. We had to be up very early each day and did not return to our room until late in the day each evening. We did not expect much, just fresh beds and towels at the end of each day. We returned to find our room had not been serviced. When I called the front desk they were unsympathetic, asking if I wanted the room serviced "at this time of the night", or if towels would be sufficient. TERRIBLE!!!!!! I have never seen such poor service. June 28, 2012
Rated 2 out of 5 by do not stay here The hotel room was not comfortable. shower did not work well and electrical outlets were broken. It was difficult to get interenet access in room. The staff did not seem to know where anything was and could not give directions to any area sights. I was also told it was very close to the convention center and it was not-at least a mile drive. June 27, 2014
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