Rated 5 out of 5 by Macca This hotel has a wonderful location.
Located right on Main Beach on the Gold Coast this hotel was perfect for a 3 day touch of pampering.1. Ocean view room - perfect.
2.Buffet breakfast - excellent. 3.Staff - couldn't be faulted.4. Step out of the hotel on to the beach - unbelievable!
February 12, 2013
Rated 5 out of 5 by Purdie Family Paradise
An excellent hotel for all ages. We took our teenage grandsons and the resort more than catered for all our needs. Magnificent position on the beach away from high rise buildings.Newly refurbished rooms were very tastefully done and so comfortable.
October 10, 2012
Rated 3 out of 5 by RickiG OVER PRICED
Recently stayed at this hotel, found it to be overpriced compared to where we would normally stay & what is included in the price.. Hotel is in need of upgrading & property needed updating (outside pools/pool facilities). Certainly tired looking
February 10, 2013
Rated 5 out of 5 by Monique Outstanding
This Hotel is a 6 Star Hotel. Magnificent setting, beautiful decor and very friendly staff. Breakfast a special experience.
What more can I say it was a memoralbe experience. Will definately stay there again.
From arrival to departure Top Class.
July 28, 2012
Rated 4 out of 5 by WayneDownunder Great Fresh Clean Look
The new refurbishment has really lifted the resort. Love the new decor with its clean lines and relaxing colours. The staff as always are the most friendliest I have come accross. They couldn't do enough for us. Thank you for a welcoming stay.
May 16, 2012
Rated 4 out of 5 by Sharmi I did not have a good sleep
- The staff were great
- The dining was fantastic
- The pool was truly joyous
- I dint have sleep because of the aircon in the room. It was too noisy. I was given an option to shift to a similar room which wasnt of much help.
January 2, 2013
Rated 4 out of 5 by Fuse27 The Hotel refurb is fabulous
My wife and I have stayed at the hotel several times before. We are really impressed with the refurbishment of the hotel and facilities. The public areas and the room fitouts look fantastic. Thank you for provding us with a quality stay.
November 14, 2012
Rated 5 out of 5 by Lynne88 Queensland holiday
Our stay at the Sheraton Mirage was exceptional. The staff were so helpful, room wonderful size for a family of four. Terrific car parking. Children loved the pool especially the swim up refreshment bar. Looking forward to our return.
January 22, 2013
Rated 5 out of 5 An all round excellent experience
I stayed for a 3 day conference and found almost everything perfect!
September 1, 2013
Rated 5 out of 5 by KJAJ GREAT HOTEL
LOVED STAYING AT YOUR HOTEL THE STAFF WERE VERY FRIENDLY AND THE HOTEL IS IN A FABULOUS PLACE BEACH RIGHT AT FINGER TIPS HAS EVERTHNG ANYONE WOULD NEED FOR A RELAXING HOLIDAY LOVED THE SEAFOOD BUFFET AND ROOMS WERE VERY NICE .
April 29, 2013
Rated 5 out of 5 by tabron The personal attention from staff....
...makes an enjoyable stay more special. A special mention and thank-you must go out to Manager on duty Aaron for his personal attention and fulfillment to a special request I had. It's the staff who make a great hotel even greater.
September 1, 2012
Rated 5 out of 5 by retired perfect holiday resort
i am a spg and privilege member and got everything i expected at the hotel, right from check in to room seafood buffet and service from staff everything was exceptional. leaves me no alternative but to look forward to my next stay
January 14, 2013
Rated 4 out of 5 by cam45 Significant improvement
Last stay at SMR was about 8 years ago and it was looking bit tired then. But this time round we were most impressed with the upgrade- as Bris born n bred, the SMR is an iconic GC hotel and it's terrrific to see it sparkle again.
December 16, 2012
Rated 5 out of 5 by jude154 one of the best
If you are looking for one of the best places to stay ..this is it...everything is perfect..they have got it right...both my husband and myself are very impressed ....the meals here are the best...you will not want to leave ....
October 26, 2012
Rated 5 out of 5 by Jack Excellent Resort Hotel
The Sheraton Mirage is perfect for a relaxing holiday. Staff are all very helpful from the check-in, restaurants, the pools, housekeepers. Location is great for a hoilday. Good choice of restaurants at the Marina Mirage.
October 22, 2011
Rated 5 out of 5 by Gabby Location is perfect
We love this hotel for location and comfort service is great. Rooms are beautifully appointed, we love the corner suits and are always obliging. Staff are always pleasant and willing to help.
The food offer is fabulous.
January 28, 2013
Rated 5 out of 5 by Barbie This hotel was truly great,loved it!
We were upgraded to a room with a spa bath,a amazing view over the resort pools.The beach was just a few metres from us,laying around the pool relaxing,the restaurants had amazing food,can't wait to go back :)
May 6, 2013
Rated 5 out of 5 by miscuzman Stunning!
Everything about this place is gorgeous, location is fabulous, rooms are very spacious and comfortable and resort setting is spectacular. Breakfast is devine and service is very good. Will be back hopefully very soon!
November 23, 2012
Rated 4 out of 5 by Gracie37 Stunning Views
Stunning views, helpful and friendly staff, modern and elegant furniture. However, we found hair on the tub which actually put me off. Buffet was great but could Have more variety for the international guest like me.
October 22, 2012
Rated 5 out of 5 by Robyn Stay at the Sheraton
A great place to stay with many facilities. Renovations happening around us did not hinder our stay. Enjoyed the wine and food flights from around the world, available three nights a week. Good service from everyone.
July 6, 2012
Rated 5 out of 5 by JDLS33 Relaxing break away
With two small children and lots of rain, we found the hotel still provided a wonderful break away and plenty to do and see. Very relaxing - the Lagoon room was especially fun with a visit from the resident swan!
March 4, 2013
Rated 5 out of 5 by Borns47 One of the best in Gold Coast
We enjoy staying in Sheraton Gold Coast due excellent service, beautiful environment, good size bedroom and good food. Above all we were most impressed by enthusiastic staff who deliver excellent customer service.
November 25, 2012
Rated 5 out of 5 by WeFour Brilliant spot for a short break away!
We took a quick, one night trip from Brisbane on a whim. This hotel was a home away from home and it felt like a much longer holiday! Fantastic location, meals were spectacular and the kids meal pass is brilliant.
October 17, 2012
Rated 4 out of 5 by Adam37 Good Features
This hotel was very comfortable with good size rooms. I think they needed more staff on around the pool bar long waits to get a drink. I also felt they needed more pools for the number of people at the resort.
October 7, 2012
Rated 3 out of 5 by crb75 Average
Check in was the slowest I've encountered for a long time with only one staff member working the front desk. Also involved a bizarrely long, unprompted and mildly insulting lecture about how a credit card hold works. I hadn't even mentioned anything about so not sure what prompted it.
Room was circled on a map and was basically left to fend for myself.
Platinum recognition is average - full buffet breakfast is offered, so above and beyond, but room upgrades given are not really in compliance with SPG policy.
Room was fine - nice to see the huge opening windows have been retained.
Waited an hour for a room service meal that wasn't just overpriced but truly terrible quality.
Staff, except for check in, were all excellent.
Hopefully now the rooms are renovated, work can begin on the outside lagoons etc which look quite sad.
Tip: I used the valet parking and was happy with the service, but as my room was near an elevator to the car park, in hindsight, a bit of a waste of money. It would have been a lot quicker just to go down to the carpark as opposed to the front of the hotel.
April 2, 2013
Rated 5 out of 5 by CB59 Great improvement on last visit
Your staff gave really good service. I had an issue with a couple of things and they were expertly dealt with by the Manager on the day.
July 25, 2013
Rated 5 out of 5 by IMW1608 New Sheraton is first class
We love the refurbishment. We stayed two years ago and loved it. It is first class now. Very spacious room, microwave was very handy, meals were sumptuous. Highly recommend and cant wait to stay again.
July 2, 2012
Rated 4 out of 5 by Lazybaby66 The restaurant is good
I would recommend this hotel.
August 28, 2013
Rated 4 out of 5 by Racegoer Still superb
Having not visited the Sheraton Mirage for many years, it was great to be reminded that this is one of Australia's best hotels. Superb location and a very stylish and elegant hotel.
May 27, 2013
Rated 5 out of 5 by Rossco99 Great Venue, Great Service, Great Facilities, Great Location
The staff were very helpful and friendly. The Hotel was kept in a pristine condition.
I couldn't really fault the hotel except I was a little confused with the layout, but quickly became familiar.
October 29, 2012