Rated 5 out of 5 by Tris1983 Excellent Location
Stayed for 3 nights with my fiancée and 7 month old daughter on our first family holiday and it was fantastic. We had room 1092 which was on the ground floor so perfect to be able to walk out and show the little one around with ease.
One minor issue was the cleaning of the room after our first night the housekeeper had not vacuumed at all or cleared rubbish bins properly, babies cot had not been touched either. However after speaking to reception the issue was fixed whilst we were out to dinner.
The Concierge staff could not have been more helpful and every request was met promptly and without any fuss at all. A massive thank you to the Concierge team for making it such an enjoyable and relaxing stay.
May 29, 2015
Rated 4 out of 5 by yeelengng Great Location and near to seaworld
Great location and near to seaworld.
Spacious room and comfortable bed.
May 19, 2015
Rated 5 out of 5 by MarieClaude A drem weekend at the Gold Coast Sheraton Mirage
This hotel is absolutely gorgeous with its indoor and outdoor water plan and with the beach for backyard. There is a walking track that can take us to Surfers Paradise, and comes handy after having indulged in the wonderful breakfast food ( you will eat the best eggs Benedict in Australia!)
The rooms are very spacious and well furnished, with a well stocked mini bar. There is a spa bath in the good sized bathroom. We loved the poolside view from our room. The delicious seafood buffet at night was well assorted and reasonably priced. The staff is extremely pleasant , and courteous and will help us in any way.
We loved the coktails and mocktails served at the poolside. Our children were treated kindly as well, we highly recommend the Sheration Mirage on the Gold Coast , it gave us the best family reunion venue ever! Good on you, Sheraton people!
May 11, 2015
Rated 5 out of 5 by LoveTravel Fantastic stay
Firstly, I want to apologise for my late review. I had written a review over a year ago after my last stay here but it appears it never actually submitted as I could not find it (possible internet failure maybe).
I want to give a very warm thank you to Mark Sexton and Charlie McArthur, who both went out of their way to ensure we had a wonderful experience at the hotel for my 3rd stay. We were granted a late check out (Gold SPG benefit) without any issues for this stay.
We had a lovely room on the 3rd floor and wonderful surprise waiting for my daughter on arrival. The gift of strawberries and sweets was very well received. Thank you.
All the staff we came in contact with were wonderful, helpful and friendly. The hotel staff work very hard to ensure guests have a wonderful stay. We really enjoyed the buffet breakfast in Terraces.
The hotel location is brilliant, right on the beach. I hope to visit again sometime this year. It will always be my first choice at the Gold Coast.
May 7, 2015
Rated 5 out of 5 by tinsley100 Great Staff, Fab Food
Our group held a High Tea event at the Pearls Bar at the Sheraton. The staff could not do enough to accommodate our guests or help the organising committee. Food was fantastic, they really made extra effort to ensure that our event went well and that our guests were comfortable. Some members also stayed overnight at the Sheraton Mirage and were very impressed by the helpful staff, appointment and cleanliness of the rooms. Would definitely run our event and stay there again. Kind regards Dragons Abreast Brisbane
May 6, 2015
Rated 5 out of 5 by Bluey1959 This hotel has great features
Great ambiance, facilities, and presentation. Loved the food, staff responsiveness, and professionalism, making our stay very enjoyable. Conference Ball well organised and large numbers well catered for.
May 5, 2015
Rated 5 out of 5 by Peacock This hotel has great staff and atmosphere
We were very impressed with the level of professionalism of the staff and the amenities and the look and feel of the resort.
May 3, 2015
Rated 5 out of 5 by Paule38 Yoko and Family
The couches in reception look old tied and dirty
April 14, 2015