Rated 1 out of 5 by AK04 Unpleasant staff
Unfriendly staff, horrible service.
October 25, 2015
Rated 5 out of 5 by Vincos IF THIS IS SHERATON’S NEW DIRECTION I’M IN!
OVERALL IMPRESSION: I tend to agree with the CEO’s appraisal that Sheraton is a tired, lackluster brand - my least favorite child of the Starwood family but if this new property is any indication of the direction the brand will be taking in the future, I ‘ll jump on the bandwagon. The property is flawlessly run and has a design aesthetic and attractiveness that puts it at the head of its class.
SPG RECOGNITION: Always excellent. I have had several stays this summer and, each time, I am recognized, greeted and thanked. Each time I am upgraded to a gorgeous corner suite. Each time there is a lovely in-room amenity. Top-notch Sheraton Lounge.
THE ROOM: Mostly glass - feels like a skybox over Zurich. Chic and ultra-modern decor gives is the feel of design hotel. I love the split bath (toilet compartment) and the outré picture window over the tub.
LOCATION: Not really central but in a cool, up-and-coming neighborhood. Tram stop right out front. Cinema and dining venues a short walk away.
EXCEEDED EXPECTATIONS: The Sheraton Lounge is exactly how every executive lounge should be - beautifully-appointed with enough of an evening spread that you never have to leave the hotel!
ONE THING TO KNOW: The property is an easy distance on foot or a couple of tram stops to Zürich Hardbrücke Station from whence there are twice-hourly direct trains to the airport.
October 17, 2015
Rated 4 out of 5 by lars88ko11 Very solid property
Location of this property is not right in the centre, but still conveniently located next to a tram line, with easy reach to city centre.
Staff is really helpful and this is one of the only hotels I have been to, which provided a welcome amenity (some homemade biscuits) in addition to the 500 Starpoints platinum benefit.
Room was a very nice upgrade to a well decorated junior suite.
All in all a very pleasant stay and I would definitely return.
June 20, 2015
Rated 4 out of 5 by Panos92 City escape
I had an awesome city escape with my friend, keep up the good work!
April 28, 2015
Rated 4 out of 5 by JNA1 Smart modern hotel in the western part of the city
My friends and I were all impressed by this hotel. It is bright, modern and comfortable - with good staff. The cheery colour-scheme works well within this architecture.
Although situated around 2 miles to the west of the city centre this does not pose a problem. The hotel is only a 15 minute direct tram ride into the centre, with a stop right outside the front door. It is also only 20 minutes or so by car to ZRH airport.
Tip: If you were as surprised as me by the 'Swissie' soaring away against other currencies this year, take the tram into town rather than a taxi. Every little CHF saved helps...
March 1, 2015
Rated 5 out of 5 by Kbatlanta amazing modern hotel
loved this hotel, rooms were great with terrific bathrooms with stand alone showers. The club room offered great food and drinks all day, and the tram was right outside the hotel, just a few minutes from the train station and city center. Loved it!
February 28, 2015
Rated 5 out of 5 by Jetliner A pleasant stay
Outstanding value, awesome service and perfect location if you want to stay away from the hustle and bustle of city life. Literally steps from the hotel entrance,
tram #4 takes you downtown in under 15 minutes.
1. Warm and corteous check-in. SPG status recognized
2. If you travel by car, the underground parking is convenient albeit pricey
3. Large rooms with clean lines and trendy decor, wooden floor and huge bathroom with bathtub and walk-in shower.
4. Elegant Club Lounge on the 10th floor, a nice place to unwind.
5. Well-equipped gym
6. Helpful staff, especially Ms. Vogt at the front desk who was very forthcoming with some information my wife requested and made a point of getting back to us with a written note within a few hours. It was much appreciated.
The only downside was the unavailability of hot drinks in the Club Lounge after 10 pm, the scanty choice of snacks after breakfast and the spotty service during hors d'oeuvres on the first night of our stay probably due to the large number of guests and loud ones, I might add. Guests should not be allowed to play bingo in an executive lounge.
Overall, we had a relaxing long weekend and we will definitely be back.
December 8, 2014
Rated 5 out of 5 by Zugspitze Business Travel
I have spent nearly 50 nights in this hotel for business this year and I would highly recommend it. The staff is excellent, the rooms are comfortable and the city is easily accessible by tram.
Every morning I look forward to the breakfast. The only two things that could be better are the gym, which is really small and the surrounding area is pretty loud with the train tracks right by the hotel and quite a bit of construction going on in the neighborhood.
December 1, 2014