Rated 5 out of 5 by KBOB123 A Big Surprise!
We were on a train trip across southern Europe, stopping for two or three days in each place before moving on. I told my wife the only SPG property I was not sure would be great was the Sheraton in Zurich…simply because there weren't many reviews. We had a BIG SURPRISE. This is a wonderful property and has everything you would expect and much more. Our room was so comfortable that we ignored the alarm on morning and slept in. The only complaint is that the food here is very expensive…but we discovered that is a Switzerland thing, as it was much more expensive there than any of the other countries we visited on this trip. We highly recommend this hotel.
June 30, 2014
Rated 5 out of 5 by Noam86 It feels like home
first of all I would like to say that I felt like home when i was at your hotel. the Staff are very friendly, very polite, kind and helpful! my favorites were Patricia and Nicole from the F&B department - excellent service! well done!
The Hotel is brend new and very clean, aesthetic, peaceful, accessible!! but one thing which i think you should notice is during the Breakfasr most of the time the Buffet was empty which isn't acceptable!! and there aren't enough employees at the dinning room. all the time I saw Patricia, Nicole and their manager running all the time, trying to give a good service, I really felt like helping them. somedays there wasn't a waiter at all.
June 29, 2014
Rated 5 out of 5 by Tony1Utrecht Finally a good hotel in Zurich
While most hotels in Zurich are quite old and for sure overpriced, this is a great new hotel. Rooms are fantastic and staff excellent!
June 29, 2014
Rated 5 out of 5 by universalcalifornia great stay!
excellent service and hospitality as well as great drinks in the bar - hop off the tram
July 12, 2014
Rated 5 out of 5 by malf69 First time visiting this property
I normally stay at another SPG property but my business meetings were closer to this Sheraton. I was very impressed by the staff and the overall experience. I will be back though the location ist not so attractive by night.
July 10, 2014
Rated 5 out of 5 by Gowtham Excellent Service
I haven't yet stayed at this property but I have made my reservation for June 2014. This review is for the excellent customer service offered by the Hotel during my booking. I accidentally booked the non-refundable rate which I didn't realize for a couple of days, and when I try to change it, the website didn't let me do it. However the Sheraton Reservation team was very understanding and made an exception in my case and switched my reservation from non-refundable to refundable. Greatly appreciate the level of customer service offered by the Hotel especially for SPG Platinum members.
June 1, 2014
Rated 4 out of 5 by Beth99 Excellent stay
Very good stay. Paying more for club floor room was worth the extra $. Quiet high floor room, excellent breakfast and dinner in the club floor lounge. Will stay again if in Zurich.
July 6, 2014
Rated 4 out of 5 by wetravel my first stay at this new Hotel, but not my last
I had some questions before my actual stay, these were answered quickly, detailed and well by the Hotel/Anne M. I used cash and points as revenue rates were VERY high (CHF285) during my stay period.
As others have mentioned the Hotel is not near the center or Altstadt in ZRH, however it is near (15min) to the airport and I did not mind the location in the developing neighborhood. The Hotel has no pool but a nice lounge on the top floor. Rooms are clean, functional and modern and staff are friendly and helpful. If rates are reasonable we will be back
June 18, 2014