Rated 3 out of 5 Great facility and staff showing some age
The facility, staff, and cleanliness were great. Internet came at an extra cost. These days I think it should be included, especially in a premium hotel. The only real problem I had was hot water. I'm an early riser, so that might play into it, plus I was near the end of a hallway, but I had to turn on the hot water in the shower at least 10 minutes before the water would warm up enough to be comfortable, and every day took a shower using ONLY the hot water. In most hotels, the hot water comes on instantly. I don't know how they do it. Here, it was the opposite and a real problem. I was here with a group of over 200 for five days. I've stayed in many hotels with much lower rates that were as good. Still, other than the water issue, it was a nice stay.
March 8, 2014
Rated 4 out of 5 by kathy63 Hotel Staff
The accommendations were great and the Tampa Staff exceptional, helped anywhere was needed. Problem was with any buffet that was served, the food was always cold unless you spooned from the bottom of the serving dishes. need to get that system regulated and working correctly.
March 5, 2014
Rated 3 out of 5 by JNI33 Staff having Fun, guests were not
Bar and front desk service was slow and too relaxed. No sense of urgency or concern for guests time. The room smelled like mildew. The water was broken by 11pm and no notice was given to the guests until almost an hour later and then it was out for the night. No accomodations made or offers for the inconvenience. Bartender was distracted and we ended up waiting on lunch for over an hour. Terrible customer service.
March 3, 2014
Rated 4 out of 5 Quiet Locatiom - high price for internet
Nice hotel, quiet and peaceful. Courteous staff. The room was nicely appointed, the bathroom was roomy but not well lit. Unless you are an elite member there is an overpriced charge for the internet.
March 4, 2014
Rated 5 out of 5 by Illbeback Awesome Experience
I was really pleased with my stay and will recommend to any friends and family in the future.
March 2, 2014
Rated 4 out of 5 by Peachi40 February Stay
The only negative I had was there was no hot tub at the poolside. Everything else was good.
February 26, 2014
Rated 3 out of 5 by BigBill Qualified Review
Good for families and roadside travelers, this is one of the lower end Sheratons that needs work. New in the building for a year, drinks served awkwardly, lounge basic but no alcohol (wines, etc.). Platinum recognized and Jr. suite given with acces, but facilities marginal. It was annoying to get an up whisky in an eau de vie glass, very odd. Very mixed bag.
January 27, 2014
Rated 4 out of 5 by LittleRascal Comfortaable bed and quiet room
Overall this is a good place to stay. There are however a couple of areas that need improving. First is the lighting in the room. is poor. Second it is a long walk to find ice and vending.
The staff was great and overall staying here was a good experience.
February 10, 2014