Rated 4 out of 5 by 97
Rated 3 out of 5 by roadwarrior club lounge below expectation
This hotel was very nice. My complaint it with the club lounge on 5th floor. it was MINIMALLY stocked. There are 2 refrigerator/coolers but they were only about 10% stocked. They were not replenished the entire 24 hours I was at the hotel. I had to ask for diet coke - which I was quickly given from the storage room - but the attendant did not refill the cooler. Water ran out and was not replinished. These ran out during the open hours when the attendant was working and she did not refill for the day or the evening. Food choices were also minimal. This could be a great hotel but for the executive road warrior, I expect a Sheraton to have a nice executive club lounge.
May 16, 2013
Rated 3 out of 5 by Chip Noisy!
Overall, I was disappointed in this hotel. First off, there was a group of young kids staying within my area (I was in room 404). They came in at 1am and were bopping from room-to-room, doors slamming. I had to call the front desk, plus give them all nasty looks in the hallway. I would have hoped the hotel staff could have kept me away from them--in the future, I will know to ask and request this. Very unfortunate. So it gets worse...first, there were no clean towels at the pool when I went out at 10am. Why do early? Well, house cleaning was coming thru and guess what, slamming those doors too. All the "kids" had checked out around 9am...heard the slamming doors and chatter again..then I though "finally, quiet". Well think again..housekeeping manager comes thru with her sheet knocking, and litterally letting EVERY door slam. How annoying. I paid for a room from 4pm to 12noon and it should be QUIET during that time--at least by the people who work in the hotel. It's very unfortunate as I am down often but this hotel is being marked off my list.
May 20, 2013
Rated 5 out of 5 by DeeD Wonderful
This hotel is wonderful i have no complaints.
May 19, 2013
Rated 3 out of 5 by Chris Cleanliness
Nice features and clean room if no traffic noise review would be very good
May 17, 2013
Rated 3 out of 5 by SPG1 Hotel is showing it's age
We chose this ]hotel due to its proximity to the cruise port (about a mile away) and were pleasantly surprised to find that the hotel runs a free shuttle service to the port. Our room had been nicely renovated though the bathroom needed work.
May 9, 2013
Rated 4 out of 5 by SPG1 Nicely renovated
The hotel lobby was open an airy and even had a 'monitor' fireplace to add ambiance to the lobby. My only comment would be that the bar closes too eary for a Friday night #aroundf 11ish#..
May 9, 2013
Rated 5 out of 5 by FamTrip13 Great location and amenities
This hotel was the host of our event and provided everything need to make the weekend a success. The food was outstanding. The hotel staff were responsive and courteous. The rooms were well equipped with towels, seating and bedding. The mattress was especially comfortable.
May 6, 2013
Rated 5 out of 5 by MaykiaRose Front desk is awesome!
I work at the front desk myself and your staff show a great example of what teamwork is.
May 6, 2013