Rated 3 out of 5 by BigBill Qualified Review
Good for families and roadside travelers, this is one of the lower end Sheratons that needs work. New in the building for a year, drinks served awkwardly, lounge basic but no alcohol (wines, etc.). Platinum recognized and Jr. suite given with acces, but facilities marginal. It was annoying to get an up whisky in an eau de vie glass, very odd. Very mixed bag.
January 27, 2014
Rated 3 out of 5 by roadwarrior club lounge below expectation
This hotel was very nice. My complaint it with the club lounge on 5th floor. it was MINIMALLY stocked. There are 2 refrigerator/coolers but they were only about 10% stocked. They were not replenished the entire 24 hours I was at the hotel. I had to ask for diet coke - which I was quickly given from the storage room - but the attendant did not refill the cooler. Water ran out and was not replinished. These ran out during the open hours when the attendant was working and she did not refill for the day or the evening. Food choices were also minimal. This could be a great hotel but for the executive road warrior, I expect a Sheraton to have a nice executive club lounge.
May 16, 2013
Rated 5 out of 5 by mrmrs2play mini suite
except 2 1/2 hour wait for a room to become available everything was great
November 15, 2014
Rated 5 out of 5 by Bobby526 Feels Like Home
We love coming to this Hotel. We are always welcomed with excellent customer service. We come in on a Sunday afternoon, Ramona checks us in with her smile and wonderful customer service. We dine in our 1st night and John our server always has a smile and excellent service.
November 12, 2014
Rated 1 out of 5 by fordski overall stay
the 2 to ceiling light were both burned out.
Housekeeping work us up at 12:00 wrong room.
supper was a 1 hour wait as they keep putting tables togeather to handle larger groups instead of 2.
club room breakfast cold coffee and scramble eggs. Now I know why I gave up my SPG number
October 13, 2014
Rated 3 out of 5 by Beth27 Plus and minuses
Pleasant Platinum welcome at check-in. 'Upgraded' but it was just a normal room on the SPG floor. Room had brown walls, dark brown furniture, dark carpeting and was too dreary. Brighter lighting might improve the room but better still would be to redecorate with brighter colours. Lounge was not one of the better ones we have been accustomed to. Bread was stale (mould on a bagel). Coffee machine not working. Water in flask was luke-warm.
August 16, 2014
Rated 3 out of 5 by Nicole08 Great hotel, centrally located in Tampa
Overall great hotel close to everything in Tampa. Service was great and amenities. Love the balconies in each room.
November 5, 2014
Rated 2 out of 5 by Nicki432 Bar staff needs improvement
The woman at the bar wasn't very welcoming. We waited at the bar for a few minutes before having to ask her to bring us menus. We weren't offered any water or asked if we would like anything to drink. Once again, we had to ask her. Our food was given to us in to-go containers when we wanted to eat it there. Lastly, she didn't even hand us a pen when she gave us the bill and then went into the back for quite a while.
January 5, 2014