Sheraton Waikiki

  • 2255 Kalakaua Avenue
  • Honolulu,
  • Hawaii
  • 96815
  • United States
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Rated 4 out of 5 by 907 reviewers.
Rated 3 out of 5 by Good and Bad The good; public areas and most of the hotel staff were excellent. The bad; rooms need updating and cleaning, pool staff lacked any sort of management and were generally unhelpful, hotel design created a wind tunnel effect at the kids pool area. Overall, just OK. December 24, 2012
Rated 4 out of 5 by Perfect location The Sheraton Waikiki is in a perfect location, right in the middle of all of the action of Kalakaua Avenue. Rooms are very small and have this peculiar "feature" of having shutters on a bathroom wall. RimFire is great, but the Edge bar feels very cramped. January 25, 2014
Rated 3 out of 5 by Great hotel with lovely facilities The hotel has one of the nicest pool in Wakiki. The infinity edge pool has a fantastic view and is lovely to hang out all day. Food in the buffet is very good, pastry and bake goods are exceptionally well. Lowson Station is better than the normal sundry shop. September 27, 2012
Rated 5 out of 5 by Great Location Our stay as a couple was every enjoyable. The location and Pools were amazing. May 26, 2014
Rated 1 out of 5 by Noisy This hotel is noisy. Clubs, screaming yelling. Walls doors and ceilings are paper thin. May 25, 2014
Rated 5 out of 5 by Waikiki Sheraton A wonderful respite from the winter of the mainland. Your facilities were comfortable and the staff was willing and able to assist us with our needs. The only additional requests would be for a larger variety of menu items in your poolside restaurant. January 8, 2014
Rated 5 out of 5 by Too short of a stay! We had a great time, and can't wait to go back. Floating on the bean bags in the pool was so relaxing and such a great idea! The service was great... and the hotel is located in such a great spot. Everything was perfect. The club lounge was a nice addition. September 23, 2012
Rated 3 out of 5 by The view was worth the price! The view from the lanai on Diamond Head side was fabulous! Cleansed all the troubles and frustrations as I sat there on the deck chair and drank a bottle of Hawaiian beer! April 30, 2014
Rated 4 out of 5 by This hotel is excellent for family We stay at Sheraton Waikiki for 6 nights. Our 4 yrs old son has a good time at Keiki pool and waikiki beach. We love Kai market restaurant, they have variety food for all of us. We leave your place with smile and best memory Thank you. We'll be back again. August 25, 2012
Rated 5 out of 5 by Great location Close to shopping, great beaches and restaurants. May 30, 2014
Rated 1 out of 5 by Disappointment Sound isolation of the rooms was dreadful. Footfall and conversation was easily transmitted through the walls. The club Rum Fire completely disrupted our sleep. Not a family friendly environment. People in the suite below were smoking pot on the balcony. July 2, 2013
Rated 5 out of 5 by This hotel has the best location and view The best hotel I've ever stayed at. It is a huge gorgeous hotel with a great location for shopping and site seeing. It has great shoppes and restaurants inside and a koi pond. Also the ocean view is amazing. Will defiantly stay there again in the future. December 18, 2012
Rated 4 out of 5 by good stayed 10 nights over all not bad rooms a bit out dated pools good food average bars great locataion best staff very good very clean place would recommend for families yes would stay again best location in Hawaii for sure every thing at your finger tips October 8, 2013
Rated 5 out of 5 by Well done Your staff was great. Our room was upgraded that made the trip more special. It was our first trip to Hawaii. The dining meet our expectations and more. The staff are very friendly and helpful to any questions we had. The location was very convenient. August 12, 2012
Rated 5 out of 5 by The whole Family was very impressed.. Overall great experiences. We really wished we could have stayed a few days longer. The Sheraton team staff were very helpful and imformative. I was really surprised at how fast the services were upon request. Thank you for making our stay memorable. August 6, 2013
Rated 2 out of 5 by My Stay Great location and pools, rooms need upgrade, some staff need an attitude adjustment. Paid for large suite and got a mid size suite. Then we moved into a large suite which had ants in the living room and bathroom. Moved again and was told, I'm sorry. November 27, 2012
Rated 5 out of 5 by Great for a group of friends Travelled with 3 others, stayed in a ocean front deluxe double room. Great view from the 22nd floor, the club lounge was excellent, great breakfast buffet and evening food was enough for a meal! Awesome work! There are heaps of lifts so you don't wait a long time. Tea and Coffee in the room and a small fridge which was excellent. Food in the hotel was fantastic, and the convenence store in the lobby stayed open late which was great. The spa temp was very very hot, so you had to be carefull but the pools and water slides and Waikikii beach right there was amazing. There were even huge turtles swimming right next to the hotel, and you could see them from our room. Pool staff were fantastic, and we had Gold SPG wrist bands so that the staff knew and they were always extremely helpful. The self car parking was right next to the hotel and easy and safe to park. Stacks of shopping and other foods options right next door aswell. Awesome location on Waikikii. My only regret was not staying longer :( We definately be back at the Sheraton Waikiki. January 27, 2013
Rated 4 out of 5 by This hotel is in a great location We were very impressed with everything. The location was great from the beach to shopping everything was near by. The staff made sure that all are needs were met. Will be returning soon Thanks Again April 6, 2014
Rated 4 out of 5 by Waikiki Experience This hotel has a great location and a range of attractions. Staff were helpful, business centre facilities were useful and parking was easy. Laundry facilities are a bonus. Separate area for shuttle and tour pick-ups is very convenient. January 26, 2014
Rated 4 out of 5 by LL Great pools and proximity to beach. Staff excellent. Dated but clean. Noisy at night due to function/partygoers, not completely resolved after alerting front desk. April 26, 2014
Rated 5 out of 5 by Great Service Living on another Island I have traveled to Oahu many times for business, but stayed at another Hotel. This was our first stay here at the Sheraton Waikiki, and wont be the last. Loved every bit of our stay here and we are coming back for more. December 30, 2012
Rated 2 out of 5 by Needs renovation! We used to stay in this hotel 25 years ago. I don't think the rooms have been renovated since!! Although we had a great view of Diamondhead--the rooms NEED work!! The tub was chipped and peeling, shower curtain dirty, room had no color--bland. February 25, 2013
Rated 5 out of 5 by Excellent location and features I stayed 11 nights. I had a room with 2 double beds and ocean view. First time to Honolula and Hawaii. I was extremely happy with all features, The family pool was excellent for my young children (6, 8) yet we had the choice of going to 2 beaches on each side of the hotel. We generally went to both each day. The pool staff were excellent. The activities coordinator was also very helpful to guide me to places and things to do. Check in went very quick and the first night I took the valet parking as we were in late and then switched to self parking which was accommodated with not problem. When ever I went by the registration area there never seemed to be a long line and there was up to hotel 6-7 clerks on at times. We ate breakfast at the hotel as part of our hotel package each morning and it was excellent. Staff were always friendly and also responded to any reqests quickly. I also found the resort fee of $25.00 to be a good deal as I used all the features of it including high speed internet, self parking and the 1 hour international calling. November 21, 2012
Rated 5 out of 5 by Love This Hotel My family and I love this hotel! It's a perfect location on Waikiki Beach. The only thing lacking in the room are drawers. I know the closets have the shelving, but drawers would be a great addition. Other than this, it is our favorite hotel! September 17, 2013
Rated 3 out of 5 by Too loud and pool ridiculous The ocean view is perfect and the staff was very friendly. However, the noise from the nightclub is obnoxious and ridiculously loud. Add to that a pool with chairs around it only available by renting, and it's just not a place for families. January 13, 2013
Rated 4 out of 5 by Delay cheak in time We had a excellent time at this hotel. The view is in front of th diamondhead,two balcony,big room. But I have one point unsutisfied. We cannot cheackin the time promised. We can cheak in 3pm past 25minits. Except this I'm very sutisfied. July 29, 2013
Rated 4 out of 5 by Suite had great feature The suite we had was excellent. It was newly renovated l believe and everything was perfect. The toilets had automatic BD system, However the breakfast at the lounge could vary a little as for long staying guests we have the same everyday. July 23, 2013
Rated 5 out of 5 by GREAT PLACE TO RELAX AND WIND DOWN This hotel is exceptional with respect to service in all departments. There is also a great holiday and relaxed atmosphere throughout the hotel. It is a wonderful place to have a break. April 10, 2014
Rated 4 out of 5 by It command a exellent view ! I spent 4 days at 16th floor ocean front room in sheraton waikiki with my wife and a young daughter. I was surprised at the view over the window. I had never seen it before. It is like a beautiful picture~, great beach and diamondhead. September 25, 2013
Rated 5 out of 5 by This hotel is amazing So beautiful, everything was excellent from our room to the pool to Rumfire with excellent food. May 14, 2014
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