Rated 5 out of 5 by SPGMember2012NYNY Great Hotel-Great Service
Great service from check-in to check-out.
Pool was incredible, most important took special care because of SPG status.
December 23, 2012
Rated 3 out of 5 by Rus123 Sheraton waikiki
My room smelled like cigarette smoke and my asthma was really bad.
December 10, 2013
Rated 2 out of 5 by trevor12 uncomfortably small room
Room was so small that it was uncomfortable Two full size beds. bathroom with a passthrough no fans lukewearm water
April 1, 2013
Rated 4 out of 5 by Steph14 Outstanding
Excellent stay, outstanding stay, but having access to bathroom facilities in the workout room is an absolute must!
September 23, 2012
Rated 3 out of 5 by Mike2077 People Factory
I am an ambassador Platinum and I was expecting a bit more acknowledgement but I felt like any other economy guest.
December 19, 2012
Rated 1 out of 5 by sam2013729 hotel food
this is the worse food in all the starwood hotels that ive stayed in before. it was terrible. absolutely horrid.
July 29, 2013
Rated 4 out of 5 by helena13 sheraton infinite pool is nice
I hated the room and the bathroom and there were ants everywhere
December 10, 2013
Rated 5 out of 5 by Dave Paradise
We love coming to the Sheraton Waikiki. This was my 8th visit and hope to come again in the next couple of years.
March 1, 2013
Rated 5 out of 5 by Brandi The best of Honolulu!
Great location, near all the action. Clean spacious rooms, and the best customer service I have yet encountered!
March 5, 2013
Rated 5 out of 5 by KallieO Very hospitable
Every thing from check-in to housekeeping made this a quality, comfortable stay.
November 21, 2013
Rated 5 out of 5 by HonestHotelGuide Best Hawaiian SPG Property
I have stayed at most of the good Hawaiian properties and this one ix excellent. Great staff. Thanks Rainui.
January 30, 2013
Rated 4 out of 5 by hyatt2005 Fast Access To Your Room
The elevator was one of the best I've seen in the hotels across USA. It was fast and waiting time is short.
December 11, 2012
Rated 5 out of 5 by Candy15 Perfect location on Waikiki
The hotel's location on Waikiki Beach makes it a wonderful choice if you want to be right in the action!
May 21, 2013
Rated 4 out of 5 by Me223 My Favorite Waikiki Hotel
The Sheraton Waikiki Hotel is my favorite Hotel in Honolulu for its location, amenities and great staff.
December 2, 2012
Rated 5 out of 5 by Alan13 I loved the vast majority of the Hotel features.
The only negative was the noise from delivery trucks early in the morning. I normally get up at 6:00am.
March 18, 2013
Rated 4 out of 5 by ME2012 Needs
Hotel facilities are excellent and people are friendly and helpful. Just few issues on room services..
October 30, 2012
Rated 5 out of 5 by vince1254 Paradise!
Straight on Waikiki Beach.
Staff are incredible. Very respectful.
Thanks a lot !
October 31, 2013
Rated 2 out of 5 by Phoenix Silly...go next door.
We just checked into the Sheraton Waikiki for a three night stay. Having stayed at the remarkable Royal Hawaiian in the past, we thougt we would give the Sheraton a try, as our 12 year old was intrigued by the pool area. What a disaappointment. Check in process was fine, but the staff clearly was not used to giving the "SPG" platinum spiel, and we reminded them multiple times of status, more to make sure we were on the same page rather than to tout our status. The first room had no furniture...this is not a joke. We were told that with the renovation, it was decided that chairs, etc. were superfluous (my word). No SPG floor, no amenities, etc. So, we requested and got another "upgraded room"...still no furniture, two beds that literally listed to the side, no water, no robes, but a view of the ocean. I get the view appeal, although we stated multple times we didn't care about the view, but I think a chair with a back is pretty much standard at any motel. Thankfully, we are only staying three nights...but that doesn't mean I am not checking availability at the Royal Hawaiian. As a final note, we were told thatthe suites get furniture...there are four suites on each floor...good luck!!
March 11, 2013
Rated 5 out of 5 by Fabulous Awesome!
It was my first time in Hawaii and O'ahu. Enjoyed my stay and the club lounge made it even better!
March 13, 2013
Rated 4 out of 5 by randa The Best Hotel on Waikiki Beach
With its great pools and expansive open areas this is a great hotel for both couples and families
March 13, 2013
Rated 3 out of 5 by duchigirl Overview
Great hotel, could use a remodel on the rooms, not equivilant to SPG properties at equal ratings.
October 2, 2012
Rated 5 out of 5 by Craig34 Awesome!
Taking the Guest Experience to a new level....nice work...staff were on task and always helpfuf!!
October 16, 2012
Rated 5 out of 5 by Youngk Loved it!
One of the best in Waikiki. Loved the infinity pool. Nice rooms. Would definely come back again.
November 28, 2012
Rated 4 out of 5 by Juns Infinity pool has great features.
Infinity pool has great features.
Resort fee is expensive.
Finding Paking lot is too difficult.
February 25, 2013
Rated 3 out of 5 by TT54 A Gem
the hotel is a great property however there must be a constant challenge to keep it the best
September 22, 2012
Rated 4 out of 5 by mika1230 Shearton Waikiki
This hotel is in the heart of Waikiki with many things to see and do. Location is great
August 8, 2012
Rated 5 out of 5 by Deano11 Lounge
Great attention to detail in the club lounge. Fantastic service and a knockout view!
February 15, 2013
Rated 5 out of 5 by Sammy Perfect staycation
We love the Sheraton Waikiki for our staycation. It's a perfect Kama'aina get-away.
April 8, 2013
Rated 5 out of 5 by luap honolulu
the best location on waikiki, great pool and shops staff very friendly and helpful
May 28, 2013
Rated 4 out of 5 by Bend137 Great location
This hotel has a great location if you want to be right in the middle of Waikiki.
November 26, 2012