Sheraton Waikiki

  • 2255 Kalakaua Avenue
  • Honolulu,
  • Hawaii
  • 96815
  • États-Unis
  • Carte

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Rated 4 out of 5 by 889 reviewers.
Rated 4 out of 5 by this hotel has great staff We had a great time... The staff in the bar areas were fantastic... The variety of food was a little limited resulting in us dining elsewhere quite often October 11, 2012
Rated 5 out of 5 by Loved it! This resort was beautiful and the assistance from the entire team was exceptional. If travels ever bring us to the area again, you can bet we'll be back! December 11, 2012
Rated 5 out of 5 Hotel staff The hotel staff were attentive to all our needs especially the pool staff at the infinity pool - Fillipo & Brett. Abel, the Edge waiter was outstanding. August 12, 2013
Rated 4 out of 5 by Great location Staff was very accommodating. Our room was upgraded from partial to deluxe ocean view upon arrival. Enjoyed the Infinity pool and nightly entertainment. August 25, 2012
Rated 4 out of 5 by Great experience My wife and I just got home from vacation in Waikiki. We spent 5 days at the Sheraton and it was a good experience as usual. January 28, 2014
Rated 3 out of 5 by Needs Some Room Renovations Location in Waikiki is very good with walking distance to most recognized shops and restaurants. Beach is wonderful and pool is fun for all ages. April 15, 2013
Rated 2 out of 5 by Disapointing stay. Too noisy room and small capacity. - I've complained about nextdoor and bar noise even after midnight. No good room /c poor view No kind staff. May 20, 2013
Rated 5 out of 5 by Excellent Service From the Front desk, to the bell desk, and also house keeping, was very excellent service they made my vcation worth it.. Thanks you very much. June 23, 2012
Rated 4 out of 5 by Annual visitor with young kids This is our destination for our annual Hawaii family vacation getaway. This time, we used primarily SPG points to book our 7 day stay (5/4-5/11). The room booked was a standard city view room, but my Gold status got us the upgrade to a deluxe ocean view (facing Diamond Head). The view was nice but the room itself was fairly standard. Housekeeping cleaned out the room everyday and since you are required to pay at daily resort fee of $31, you get one free liter of drinking water per day (the DRF also covers self parking and wifi access, as well as a few selected activities within the hotel). I love the location of this hotel. It's near the west end of Waikiki beach... the pool area is nice, with the choice between the larger 'family' pool, and an adult only (infinity) pool. The location also lets you have access to a large number of food options 'off campus'. The Royal Hawaiian Shopping Center is right out front and there is a food court there with a number of less-costly options. There are also a ton of Japanese food options nearby. If the pool doesn't suit you, you are steps away from the white sanes of Waikiki beach. Shopping is also VERY accessible to the Sheraton... from very HIGH END to the shops you'd see in Mainland malls. The staff at the Sheraton Waikiki has always been attentive to my needs. From the valet, to front desk to housekeeping.... I have always felt that they've addressed my requests in a timely and professional manner. The hotel itself needs some updating. I saw a number of balconies that seem to have cracked paint. Even the balcony of our friend's balcony in their suite 'seemed' to be uneven and leaning away from the suite room! May 13, 2014
Rated 5 out of 5 by staff is terrific staff is very friendly and accomodating. everyone I came into contact with smiled and went out of their way to make me feel welcome. thank you! November 3, 2012
Rated 5 out of 5 by One of the best in Waikiki One of the best hotels and customer service oriented destinations in the United States. February 27, 2014
Rated 4 out of 5 by This hotel has excellent staff. It was great to stay at Sheraton Waikiki and I got a recognition from staff. Especiallym, I want to express my sincere appreciation to Amy. October 9, 2013
Rated 5 out of 5 by Excellent hotel! Excellent hotel! We arrived off the cruise ship at 9:30 am and they gave us our room right away! So convient! No waiting! Excellent Service January 7, 2013
Rated 3 out of 5 by Average Hotel the hotel staff were slow and not friendly. the rooms were over priced and in major need of renovation. air conditioning unit in room noisy. October 7, 2012
Rated 2 out of 5 by Dec 30 Unsatisfactory experience all round. Poor room quality, bed uncomfortable. Harassed by housekeeping 5 times starting at 7:30. January 4, 2014
Rated 5 out of 5 by Excellent stay...second time this year We have stayed at the Sheraton Waikiki twice this year and will return as soon as we can. Excellent location, pool facilities, and service! February 19, 2013
Rated 2 out of 5 by Too expensive for what offered The hotel is tired! Too expensive for why is offered. Rooms small and service poor. Location great but wy over priced....never stay again! June 27, 2013
Rated 4 out of 5 by Wonderful The staff and the team at Sheraton Waikiki are first class all the way. If you're looking for some time in Paradise. This is your place. September 30, 2013
Rated 5 out of 5 by The hotel has nice infinity pool.. This is the first time that we check in sheraton hotel.. And all i can say mah family had blast in staying .. Hope we can go back Again.. June 2, 2013
Rated 4 out of 5 by Conference winner Stayed for the AREAA conference and had a marvelous time. Varied amenities were great and my favorite was the koi pond in the evening. April 24, 2013
Rated 5 out of 5 by Repeat customer This is a great hotel, the rooms were amazing. I will be back here next time. thank you to the staff for your fast and curtious help. October 7, 2012
Rated 4 out of 5 by Gorgous view The hotel have great view of beach and city. It's the best location to enjoy Waikiki beach. Nice pool and terrace restaurant as well. April 11, 2013
Rated 4 out of 5 by Great Location My wife and I had a great time at your property. Great location, views, great beach and pool, and great drinks and food...Thank you! May 28, 2013
Rated 5 out of 5 by Loved the Leahi room We had a great time. much to do. The evening entertainment was great. Really enjoyed the hula dance and singing on our last night. October 31, 2012
Rated 5 out of 5 by This Hotel is in a great location. Wonderful place to stay. Services are excellent, staff is friendly and very helpful. February 18, 2014
Rated 1 out of 5 by Room Very disappointed with motel. this was our 5 time staying there.our city view room was of a concrete carpark & roof won't be back July 30, 2013
Rated 3 out of 5 by Hotel good but rooms need refurbishment Room in need of refurbishment, also not cleaned properly. Door to balcony very difficult to open or close. No light on balcony. September 15, 2013
Rated 5 out of 5 by Family Fun The Sheraton Waikiki Resort Hotel is the place to stay on family vacations. It's child friendly and definitely adult friendly. September 24, 2012
Rated 5 out of 5 by Great Stay This hotel has been recently updated and is a great place to stay. I would definately recommend the upgrade to the club level!. September 23, 2012
Rated 5 out of 5 by Exceptional Facilities and Service The infinity pool for adults was fabulous! The view, lounging area and service were exceptional. Thanks to Linda and Brittany!! October 5, 2012
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