Rated 5 out of 5 by Robbert Excellent location and amenities
The location is perfect. The pools are amazing, especially the infinite pool. Staff was very accommodating and very responsive. I would highly recommend this hotel.
1-Room needs better attention to design and cleanliness. There were stains on the furniture and it just was lackluster. For $400+/night, I expect it to be perfect.
2-Check-in gal was OK. She spent more time telling me what I didn't get as a Gold Member. Didn't feel special at all. HOWEVER..checking out was a complete opposite experience. They made me feel very special by offering an amenity room and by schmoozing me in line while I waited.
July 21, 2014
Rated 5 out of 5 by White7 Friendly staff and comfortable upstairs lounge
My family and I really enjoyed our stay at the Sheraton Waikiki. The staff was very helpful and friendly. We loved the lounge on the 30th flr. What a beautiful view! We found it to be kid friendly with the TV's and computers. I would also like to make mention a gentleman by the name of Damien that worked in the lounge upstairs. He always had a big smile on his face and was eager to help us in anyway he could. He was professional and very pleasant to deal with. He gave us tips on where to go and what to see during our stay. We will definitely recommend this hotel to others. Thank you for being part of making our trip that much more enjoyable.
July 23, 2014
Rated 4 out of 5 by Charalambos Amazing Experience
Great holiday. Excellent location, great facilities, especially the executive lounge.
Staff was very friendly and helpful, especially Stanley in the executive lounge.
August 21, 2014
Rated 4 out of 5 by Charalambos Holiday to Remember
Amazing location, amazing staff.
Thank you for a great vacation.
August 21, 2014
Rated 5 out of 5 by George27 Great resort on the beach
Great rooms and all around amenities. The Infinity pool with nothing but ocean view was my favourite place. While my kids were out surfing in the ocean,my wife and I just relaxed in the Infinity pool. Almost like a sanctuary. The pool/beach crib had all the toys we needed to enjoy our 3 days stay. At night just walk the shops and you have a full vacation which satisfies all members of the family. Not to mention what a great staff at this place from check-in to check-out. Thank-you all.
August 17, 2014
Rated 4 out of 5 by LINAdubai nice home to us to be
we are family of 4 ,coming from far way ,dubai , i have to say this is our 3ed stay here ,we love it and consider it home for us in the summer holiday juli or august ,wonderful property ,wonderful suite we love it 3028,,
the people at the culb are really very helpful and friendly ,,jenny helped us a lot wonderful manager knows how to please the guest ,,
we would love to come back in dec,but it is fully booked ,unfortunately.. but we will come beck next summer ...
August 15, 2014
Rated 3 out of 5 by Mosi04 For young tourists only
The hotel is always alive and overcrowded at times. No quietness at night.
The predominant tourist group at the time of our stay were Japanese.
We felt like in Tokio!
August 17, 2014
Rated 4 out of 5 by sunset210 outdated bathrooms
rooms are of good size, but no chair to sit on. Not a lot of size for clothes, no dresser, but some shelves in closet. Patio door didn't lock too good. A lot of noise in late hours because we're on lower floor. Good view of beach and Diamond Head
August 16, 2014