Rated 5 out of 5 by KC2fambam Great Stay~cation!!
Our family absolutely enjoyed our stay at the Sheraton Waikiki. The staff was professional, friendly, and met our needs when asked. The food was awesome at Rum Fire and Kai Market! The resort had beautiful views and great shops. The location of the resort made it convenient to walk around Waikiki. Our room was clean and had what we needed. We appreciated the complementary bottled water and bath and body products. Although, there is a resort fee, the list of amenities that come along with the fee was awesome!! Kids 5 and under ate free at Rum Fire, as well as the Kai Market Buffet was free for under 12 years. I believe this was a promotional deal, so we really came in a good time. This was great as we have a 5 and 11 year old, so meals within the resort was reasonable. This resort is very kid friendly!! Our kids really enjoyed the pool. We also loved renting the mini cabana for the entire day. The pool service was fabulous and friendly. Although, we didn't get to enjoy the infinity pool as a family because it was for 16 years or older, it wasn't a real bummer, as the family kid-friendly pool kept us busy. Our overall stay here really exceeded our expectations and we will be coming back! Thank you for a great stay~cation!! ALOHA!!!!
August 3, 2015
Rated 3 out of 5 by Susanne59 Room
We were disappointed at the lack of furniture. There were no drawers to put clothes and items away. Only a shelf on the wall and shelves in the closet.
August 1, 2015
Rated 5 out of 5 by HIteacher Front dest staff is awesome
Ashley and Christine at the front desk were so helpful and friendly. They went out of their way to accommodate all of our requests. We could not have asked for a more pleasant start to a great "staycation" at the Sheraton Waikiki.
July 8, 2015
Rated 4 out of 5 by Maxitaxi This hotel is perfectly situated (at the sea but still very central in Waikiki Beach
During the Lions Convention the Hotel seemed to have been extremely busy which probably was the reason that the Service was sometimes not up to SPG Standard.
July 3, 2015
Rated 5 out of 5 by catherinemaxh The BEST stay yet!
I just returned home after an excellent stay at the Sheraton Waikiki and I must say that the staff really outdid themselves. I was greeted warmly and felt welcomed and appreciated as an SPG Gold member. I want to say a special thank you to Casey O. for the warm welcome during the checkin process! Your sincerity and wonderful attention to customer service set the tone for a very relaxing and enjoyable stay at this resort.
June 27, 2015
Rated 5 out of 5 by lfhmah Sheraton Waikiki is Awesome
We have stayed at this SPG property several times and are always impressed with the hotel. The infinity pool is a wonderful place to relax and watch the waves. The Club Lounge has the best staff and an incredible view from all angles. It is close to great restaurants and just a few minute walk from Diamond Head. Can't wait to go back!!
June 21, 2015
Rated 5 out of 5 by Dom99 Great location, great service
Traveled with my girlfriend for a night to visit Pearl Harbor before continuing travels.
Very good Platinum recognition with nice upgrade for the night, valet parking as amenity option (self-parking included), great concierge service going above and beyond to help with anything and everything
June 19, 2015
Rated 5 out of 5 by JayWalk One of my Faves!
There is something about the Sheraton Waikiki and I can't exactly put my finger on it other than to say everything is ultra-convenient. perhaps it's a case of the sum being greater than the parts: best location, spectacular ocean views, great service and friendly/conscientious guests.
June 14, 2015