Rated 5 out of 5 by RaymondG1978 A Relaxing Mecca in the Free Trade Zone of Shanghai
The Sheraton Shanghai Waigaoqiao Hotel is the best hotel in the Free Trade Zone. This hotel exceeds all expectations and their standards of service are excellent. The rooms are large and spacious complete with lots of plugging stations for various electronics. The bathrooms have huge rain-type shower heads. The bathtubs are also a nice tough since they are large enough to fit two people. The club lounge on the executive floors is attended nicely and food is refreshed constantly during happy hour. The gym is large and offers classes and steam/sauna/jacuzzi areas. While I did not use the large swimming pool, I did touch the water and it was warm. The hotel is literally a 5-7 minute walk from the metro station. Once you exit the station, you will see the tall high-rise building outside and it is hard to miss. Excellent Hotel!
TIP: Convenience store (LAWSON) is across the street from the hotel along with a STARBUCKS in case you want to get snacks!
February 26, 2015
Rated 3 out of 5 by Anonymous888 Stay because flight was cancelled
For my leisure trip in USA, most of the time I would pick SPG for the accommodation. However, this time my flight was cancelled in Shanghai and airline brought us to the hotel. At first, I was happy that I got to stay at Sheraton. However, after check in to the room, I was very disappointed with the cleanness of the toilet and shower. I found the urinary strains (many drops) on the toilet seat and many black footprints from shoes in the shower. I called the front desk and they sent the housekeeper. He tried to clean for couple minutes then he told me to change the room. The new room is better, but you still can see the water strain all over the coffee table in the living room and on the bathroom countertop. Other than that, everything is ok.
January 9, 2015
Rated 5 out of 5 by spgfriend79 Excellent Hotel and very nice room
Room is very nice and large.
Easy to access to downtown (6 line and then transfer 2 line) only 5 RMB
Breakfast is very good especially staff is very superb,
Holand village if you want to walk to outside near by hotel and find to local restaurant.
Free wifi even more non-member too. But somethimes slow to access abroad site.
September 9, 2014
Rated 5 out of 5 by spgfriend79 Excellent Hotel
We were very satisfied with hotel's services during whole stay. Especially Food restaurant staff was keep smilling to us and guests. They were very superb and front team was very good to us.
+ room was tidy and very nice and large
+ location is not good but if you stay longer than here, not bad. I recommend you to Holland Village just walk about 30 minutes. and the lake road was beautiful. There are many local resaurant.
+ WIFI is free (All member and non-member too)
+ Sauna was very nice and fitness center was very large and new. I recommend this.
+ If you want to take a metro, Only pay for 5 RMB to downtown (Nanjing-dong-ru and SinSeGye)
- Location is not good. Especially short traveller was not good choice.
- Wifi is not fast. Especially abroad at night, too slow.
- There are few choice resautant promotion so i can not choice a little option.
But many staff keep smilling and very kindly and try to help us and guests. I would recommed this hotel.
September 7, 2014
Rated 4 out of 5 by StanL Amazing hotel
This is a truly amazing hotels as soon as you walk through the doors it's got the wow factor the check inn is nice food overall a lovely stay will definetly be visiting again
September 4, 2014
Rated 5 out of 5 by CherryGogogo this hotel has great features and service
the hotel features and service are very great. especially the tea break WOW all of us. highly recommend your company to make event in the hotel. you will be suprised.
August 24, 2014
Rated 4 out of 5 by Louie2014 Mr Chan
The hotel is value for money. However, its location is far away from the city. Besides, when I went to the airport to pick up an early flight of 08:20am, I was delayed by about 10 minutes by the unexpected traffic jam due to a lot of container lorries on the queue crossing the gates.
July 27, 2014
Rated 3 out of 5 by Darkeststar07 Good location, need mprovement
This is my second stay at the Sheratn WaiGaoQiao for business.
Check in was alright but no help was given for bringing the luggage up to the room. Front desk staff needs more english lessons.
Room is new, clean and spacious.
Buffet breakfast is ok, but selection needs more variety.
July 20, 2014