Rated 5 out of 5 by manzoorm70 Review
Great hotel and staff very friendly. Close to metro station and large shopping centre 10 minute walk away. The only let down was that wifi not free and food selection for vegetarians wasn't great.
August 29, 2014
Rated 4 out of 5 by Neerr Nice city break
Nice and quiet hotel, good service and execelent beds!
Just long walk distance from anywhere !
August 28, 2014
Rated 5 out of 5 by tht1 Nice hotel!
One night layover in Madrid on the way from Iraq to Santo Domingo. Nice rooms. Arrived late due to delayed flights and had no time to visit the neighborhood, but will stay at this hotel again. Not in the city center but not far from the airport.
August 20, 2014
Rated 4 out of 5 by MG4405 Good property but far from everything
We stayed for 4 nights at this property. The overall property is good but it is really far from the city center and there is not much around this, including eating places since it is in a residential area.
The staff was very good and helpful in recommending places to visit.
The club lounge facility could be better for the Platinum members, comparing against some properties that we stayed in Spain during our vacation.
July 27, 2014
Rated 3 out of 5 by Pepe34 The gym should be free of charge
I'm very disappointed to find that in 5* hotel, like this one, the gym is not free of charge, but costs EUR 18/day!! In any hotel which a stayed in, even 3* hotels, the gym is a facility given to the guests free of charge. I can understand that you can pay a fee for other services, like massages or spa or even the use of swimming pool; but, frankly, this hotel applies very unusually, on the base of my large experience, a fee (very expensive!) to use the gym.
May 31, 2012
Rated 5 out of 5 by Rijas The hotel was wonderfull
It is in between city and airport, quit and comfortable me & my family were happy from that stay at the hotel
August 11, 2014
Rated 5 out of 5 by Vincos A New SPG Winner
OVERALL IMPRESSION: I had my doubts about the location for visitors coming for the classic sights but the proximity of the metro makes this property an appealing retreat from the more congested areas of the city. The beauty of the property and the pleasantness of the staff more than compensate.
SPG RECOGNITION: Being an all-suite property, there isn’t too much they can add but I was upgraded to the top floor club level - billed as “a hotel within a hotel” and given Club access which, of course, includes breakfast. The staff reception was model and I appreciated the personal Welcome note from the director.
THE ROOM: Absolutely fabulous. Elegantly decorated with Spanish design flair but, at the same time, invitingly homey. Sumptuous pillow-top mattress and down pillows. Handy kitchen corner and dining area. Gorgeous large free-form bath with separate toilet, shower and bath areas. Beautiful view over the Puerta de Europa.
EXCEEDED EXPECTATIONS: Free shuttle to and from the airport is definitely a bonus. The Club is elegant. Public areas are very beautiful and feature dramatic atrium-style architecture.
September 29, 2012
Rated 5 out of 5 by HSWNBC Great stay
Our stay was great. Room was comfortable, and, appeared clean. As a Platinum 75 guest, club room was well stacked. Breakfast in the Club room was great.
Our only dislike was being charged for a rollaway bed for our kid.
August 7, 2014