Rated 4,8 out of 5 by 27
Rated 5 out of 5 by Rich2809 Really Great Value in Madrid
This hotel is pretty much perfect for business travellers.
The staff could nt be kinder or more welcoming, check in and check out are amongst the best I have experienced.
Platinum recognition is very good. Lounge is great, breakfast good, great restaurant. The hotel is in a quite neighbour hood so no problems with noise. All this is at very very reasonable price, especially compare to the other more central hotels.
I like the location not too far from the city not to far from the airport.
Great for a stop over .
4 de diciembre de 2013
Rated 5 out of 5 by Javier Gran hotel para relajarse
Las habitaciones son muy amplias y cómodas. El servicio fue impecable. Volveremos
20 de noviembre de 2013
Rated 5 out of 5 by JNA1 A very warm welcome
I much enjoyed my short stay at this hotel.
The friendly welcome at the front desk was excellent and the young lady in the executive lounge went out of her way to help me. The lounge seems to supply unlimited refreshments, including a good local beer.
Platinum recognition could not be faulted - a superb large suite, with good-sized area for work.
Tip: This hotel is several miles out of town - try the train from Ramon y Caja into the centre as well as the metro
16 de noviembre de 2013
Rated 5 out of 5 by TurtlesnBunz Excellent Stay
This was a delightful stay and we wish we had more time here. While we wish we had researched how to use the shuttle service from the airport (a taxi was Euro 35) the hotel itself was wonderful. Kaspar at check in was very professional and kind. The whole staff was attentive and warm. The rooms are huge and atmosphere is relaxing. We loved the Happy Hour and the restaurant was incredible. Awesome sushi and the best hotel restaurant we have experienced.
6 de noviembre de 2013
Rated 5 out of 5 by Madrid1112 Las instalaciones y el servicio son de primer nivel
Simplemente diré que es un hotel del cual uno no quiere marcharse y queda la grata sensación de querer volver cuanto antes.
Hago énfasis en la atención al cliente, es absolutamente impecable, el trato de cada una de las personas que trabaja ahí es digno de comentar, porque hacen realmente la diferencia.
Han hecho de nuestra estancia en Madrid, una experiencia inolvidable.
29 de octubre de 2013
Rated 5 out of 5 by WEREX Great rooms but far from the city center
A little bit far from Madrid city center but exceptional service, excellent rooms and great cuisine in the restaurant
7 de octubre de 2013
Rated 5 out of 5 by Krzysztof All excellent
Below are the strongest points:
1) Very polite and professional staff;
2) Very good infrastructure (especially gym);
3) Good connections with the center of Madrid (public transport and by car);
4) Well equipped Executive Lounge (aka Sheraton Club);
5) Very good SPG recogniction (upgrade to the best available room, welcome note from the general manager etc.).
No major areas for improvement identified within the 8-night stay.
22 de septiembre de 2013
Rated 5 out of 5 by questingman Exceeded Expectations
From beginning to end amazingly attentive service. The facilities (pool/restaurant/lounge/room) were at the highest level of expectations. Traveling with my family was made effortless with the accommodations of the Sheraton Madrid. I would return, and recommend, this hotel without hesitation. Of particular note, is the kind attention of Hotel management.
19 de agosto de 2013