Sheraton Madrid Mirasierra Hotel & Spa

  • Alfredo Marquerie, 43
  • Madri,
  • 28034
  • Espanha
  • Mapa

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  • Para estadias superiores a 90 dias, ligue para 866-539-3446.
  • As reservas são aceitas com até 550 dias de antecedência.
  • Por favor, verifique novamente as datas.
1 quarto 1 quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 4.3 out of 5 by 100 reviewers.
Rated 5 out of 5 by One of the best Sheraton experiences I've had Stayed a week here and found everything excellent. This was an award stay for me, and a very good value. High points - fitness center/spa (a business unto itself), suites nice an big, staff all very helpful and nice, lounge was well stocked, hotel by upscale neighborhood, beautiful outside lounge areas, close to airport (nice free shuttle). Low points - a bit far to center city, but I didn't mind the 20 minute metro ride (stop is 6 minute walk away) or 30 minute bus ride, actually was relaxing after touring. I complement the manager -- very well managed hotel. June 19, 2015
Rated 1 out of 5 by Terrible_Experience I have stayed at hotels all over the world, some much more expensive; some much more economical. I've never been denied access to the fitness center as I was here. No where on the website does it limit the use of the fitness center to Platinum only members. I will not stay at this hotel again. I was rudely treated by the front desk when I questioned this unreasonable rule. As a result, to work out I had to run on streets in a city I've never visited before. I'm not sure I will stay at a Sheraton again. Oh, by the way, I am only 3 nights from reaching Platinum. Such degrading treatment. June 12, 2015
Rated 2 out of 5 by This hotel need an upgrading It is not what I should have expected for a Sheraton. It looks like old, not very nice. People service was in general good although they look to be always in a rush during breakfast and lunch. I did not like the food much (in Spain food is the best in the world!!) Thanks anyway May 21, 2015
Rated 3 out of 5 by Poor service. Underwhelming Very good rooms and comfort of bed excellent. Rooms very clean. However - hotel reception staff very unhelpful and at times rude. Very disappointed that the pool was not opened in Mid May, despite the temperature reaching 37 degrees celcius. I was also charged a late check out fee when leaving the room on time, with only a single bag left behind in my room mistakenly. Despite the manager saying he would contact me to refund this fee, I have had no contact since. Overall a very disappointing experience. A good business option if a good room is all you are interested in. If on vacation, I would not reccommend. May 20, 2015
Rated 4 out of 5 by Nice hotel away from city Nice hotel but it is a 20 euro can ride every time you want to head into the city. Also the need some better lighting. It's dim and dark and not in a sexy way! Beds were comfy and staff friendly. May 10, 2015
Rated 5 out of 5 by Amazing everything about our stay at this property was perfect specially the bed. So soft and comfortable. Thank you for a wonderful experience. Sean & Cherrie Brady May 9, 2015
Rated 1 out of 5 by The worst Starwood hotel service I ever encountered. Service hotline has no one in duty over 50% of time. One duty manager refuse to service Asian by telling me " I don't speak English". The house keeper took the welcome gift (an un-opened bottle of sparking wine) without the permission of the guest. A twin beds club suite only provide one set of towel. 24.03.15 morning reception staff (Male, no name tag) yell at me when I complained the missing gift from the hotel GM. March 30, 2015
Rated 5 out of 5 by Great Hotel We recently visited Madrid and stayed downtown. We decided to stay at the Sheraton for our last night and thought the hotel was wonderful. The staff was outstanding and helpful. The lounge was great and the shuttle to the airport was convenient. On our next stay to Madrid we would consider this as our only hotel, using the metro to downtown. Great job and great property. March 5, 2015
  • 2015-07-03T13:46:07.612-05:00
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