Rated 5 out of 5 by Brich336 A bargain for the resort and location
The Sheraton Kauai is a very nice resort at a good price. However, don't go in expecting a Westin with a lot of extra features, amenities, etc. The resort fits in very well with the laid back and minimalist vibe of Kauai. The pool and beach are great - perfect for just relaxing and enjoying the tremendous weather. The south side of Kauai also sees less rain than the north side which is a nice bonus. There are some great local attractions (beaches, shopping, snorkeling, etc.) and restaurants within close proximity.
The one knock (and a small one at that) is the food/restaurants. Service was lacking at Lavas. Everyone seemed to be really overworked.
October 18, 2014
Rated 5 out of 5 by Chasbo318 First Class in Every Way!
The resort location (proximity to the ocean) and quality of the room accommodations are unbeatable....with one exception: the resort staff!! We were just thrilled with the clean and spacious living quarters and beautiful patio with several chairs and chaise recliners perfect for viewing the spectacular ocean waves rolling in. As close as one will get to Heaven on earth! Unfortunately our stay was interrupted by a family emergency forcing us to leave paradise early. Lonnie, Sissy, and Elaine were beyond empathetic, kind, and helpful....you have some remarkable people working at The Sheraton Kauai. We will be returning soon to complete our romantic getaway...everything is outstanding here, but the employees put The Sheraton Kauai over the top!
October 19, 2014
Rated 5 out of 5 by Donut57 Best Anniversary Ever!
Our children gave us a trip to Kauai for our 25th wedding anniversary, so we didn't get to pick anything out! We were a little anxious about the hotel, since it was all a surprise and we were trusting our children's selections. From the moment we drove up, to the moment we checked out, it was superb! We had an oceanfront room, which overlooked the ocean and the pool. The staff could not be nicer, always going above and beyond. They even gave us a complimentary room to shower and dress in after we checked out, as our plane didn't leave until late that night. I could not be happier with the Sheraton Kauai!
October 16, 2014
Rated 5 out of 5 by TomF47 Paradise at a great price!
Everything was superb.
Room was spacious and the view was spectacular.
Great beach and pool and the staff was top shelf.
Highly recommend for the money.
October 20, 2014
Rated 5 out of 5 by Stinesbaby Happy Wife!
Staying at the Sheraton Hotel and Resort in Kauai was one of the best experiences at a hotel we've ever had. We've stayed in 5 star hotels around the world and none compares to the large comfortable room, spectacular views of the ocean, and excellent service that we were given at the Sheraton. I would recommend this hotel to everyone!
October 8, 2014
Rated 5 out of 5 by Zoey14 Our ocean front suite was fabulous.
We loved sitting on the balcony watching the sunset each night. Spectacular!
October 8, 2014
Rated 5 out of 5 by Mae18 True Aloha!
My husband and I were so excited to finally get here...it's no short trek from the East Coast. We checked in and were welcomed with Aloha. Everyone was so nice and welcoming. The concierge, especially Katie, was amazing. She called me a week before my arrival and took the time to go through everything I had planned and even made some helpful suggestions. The grounds were beautiful and our ocean view room was lovely. We were exhausted the night we arrived and a pizza from the cafe near the lobby was perfect. Reasonable prices, too. Instead of points as my platinum welcome amenity, we chose breakfast each morning and for a very small fee, you can have a full breakfast. This vacation was amazing. Exactly what we needed. We will, without a doubt, be back.
We quite enjoyed the luau here. The performers were a lot of fun and I got some great pictures!
September 19, 2014
Rated 1 out of 5 by Kay12 Using SPG points at this hotel
We booked three nights at this hotel using our remaining SPG award points, then paid for a fourth night. We used extra points to get a partial ocean view. Partial, is putting it mildly, to say the least. We just got to our room, and it is on the bottom floor. If we stand up, we can see the ocean. However, we are behind the Sheraton sign, and there are cars parked on the street, so if we sit down, we can see some water, but that is it. It could be a large lake, for all that matters.
In addition, the room's air conditioner has a mildewy smell, which means we will not be able to use it, as I am allergic to mold.
I called the front desk, and was informed that thee were no rooms on an upper floor for our "category". If this is how Starwood SPG members are treated, no thanks, especially when we used extra points to get a higher grade room.
April 11, 2012