Rated 4 out of 5 by Jen23 Amazing! just a few things missing
I planned this trip to take my Grandmother on a vacation to her favorite of the Hawaiian Islands. She hasn't been in years and her last trip was with my Grandfather - who has since passed. The Sheraton was amazing and the staff was fantastic - always helpful and polite. The location was beautiful and provided a fabulous getaway. We had an ocean front room and it was just steps from the beach. There were just a few things missing - one was the fact that there were no chairs on the beach. My grandma is 75 and wanted to be down on the beach and relax, but it is difficult for her to get up and down while sitting in the sand and she needs something to rest her back. We ended up renting a chair for her one day, but that is an added expense that she did not want to pay and she ended up having to go back up to the room when she got tired and uncomfortable. Parking was also an issue sometimes... the lot closest to our room was very small and filled up quickly - so we had to park quite a ways away a few times - which was also a difficult walk for my grandma. Other than that however, our trip and stay was great. I do think we will book this hotel again, but only if we are NOT traveling with my grandma.
November 12, 2012
Rated 4 out of 5 by sammirae84 weekend getaway
this trip was a great weekend getaway and the Sheraton Kauai was a great place to have it!
January 29, 2013
Rated 5 out of 5 by gychap It was amazing!
We had an amazing time of rest and relaxation - it was the perfect 25th Anniversary gift!
February 8, 2013
Rated 5 out of 5 by War714 Great location!
The staff was amazing, the rooms were large and comfortable, the location was fantastic!
February 19, 2013
Rated 5 out of 5 by stephen55 Excellent hotel
This hotel had some great amenities and fabulous staff. The hotel had a great beach too.
December 23, 2012
Rated 4 out of 5 by PJ34 vacation
Thoroughly enjoyed the hospitality room! It was a great option for a red eye late flight
February 12, 2013
Rated 5 out of 5 by Lisa84 Beautiful hotel
What a beautiful hotel located on the beach our room was clean and the staff was great.
October 28, 2012
Rated 4 out of 5 by xav3535 Great hotel on the beach
Nice hotel with 2 pools and a direct access to the beach. Good for a family holidays.
June 12, 2013
Rated 4 out of 5 by RWBNYC Good overall
Overall very good. Reception staff great, concierge service could use improvement.
May 3, 2013
Rated 4 out of 5 by globetrotter oldie but goodie
The ocean pool was a little small but it wasn't crowded so was able to get a seat
May 7, 2013
Rated 5 out of 5 by SA112312 Great Location
I loved being able to wake up and just walk out onto a beautiful beach of Poipu!
December 4, 2012
Rated 5 out of 5 by CjonT Great Experience!
The Sheration Kauai Resort & Spa has a great location and wonderful employees!
October 12, 2012
Rated 3 out of 5 by WeddingPhotog Sorry, not available
Customer experience, not a priority
December 3, 2013
Rated 5 out of 5 by Rachelspb vacation in kauai
Had excellent vacations. Service was great, Food was great. Facilities great.
December 19, 2012
Rated 5 out of 5 by Rog14 This Hotel has great features
Have returned to this hotel many times and it has always met my expectations.
October 15, 2012
Rated 2 out of 5 by mdgn Swimming pool and beach not proportional to hotel size
No direct elevator to rooms. need to walk trough janitors area.
October 17, 2013
Rated 2 out of 5 by mneube21 this hotel leaves a lot to be desired
unfriendly and unaccomadating staff
internet and movies dont work
January 7, 2013
Rated 5 out of 5 by rpaul987 Paradise in Paradise
My room had the post card view with the 5 star comfort and service. Thanks
June 17, 2013
Rated 5 out of 5 by Cosette Restaurant
The hostess was not accommodating and had an bad attitude in the rum fire.
August 4, 2012
Rated 4 out of 5 by timbob upscale very nice people
Hotel was great. Had booked a King bed got two doubles wife wasn't happy
March 5, 2013
Rated 5 out of 5 by ColleenO Sheraton Kauai
The view from our OF room was outstanding and exceeded my expectations.
October 31, 2012
Rated 5 out of 5 by Elmo33 Very Comfortable Hotel
Relaxing and comfortable, very personal service at dining facilities.
June 12, 2013
Rated 4 out of 5 by cornishblue Wonderfully Relaxing
I've just returned from a 4 day stay at the Kauai Sheraton. the location on Poipu cannot be improved upon. Swimming in the ocean was easy and the wave action very low. There are two pools, one located in the garden view room section which is a bit quieter, without the same services as the beach area. Could be a detractor for some guests. There are cabanas for rent that are fully equipped with furniture and flat screen TV - we saw many families and couples enjoying them. Also beach lounge chair rental by a third party which are confortable and include service from the bar. Room was large enough, the AC worked, and the facilities are safe. The housekeeping is a bit inconsistent - one night turn down service and then none after that. Had to request coffee pod replacement. Amenities in the room adequate but not extraordinary. Friendly staff all throughout - if you are looking for a SPA vacation, this is not the right hotel for that. Lacking in spa options. food is ok and the waitstaff excellent. We were especially impressed with a waiter who noticed my friend spilled wine on her dress and immediately appeared with club soda to help with the stain. We mostly ate outside the hotel. Eat at Red Salt for sure ! A strong 4 star property in my view.
November 13, 2013
Rated 5 out of 5 by davehaz First Time Visit
My wife and I were both very impressed with the hotel and services.
April 6, 2013
Rated 5 out of 5 by Greg Sheraton Poipu, Kauai
The resort was outstanding, the presidential suite was incredible.
March 10, 2013
Rated 3 out of 5 by BigD59 Staff not helpful at check-in
Room was not ready at check-in time and staff was not accomodating
September 18, 2012
Rated 5 out of 5 by Sam427 Great location
Location provided access to both sides of island for site seeing.
February 1, 2013
Rated 2 out of 5 by Lynn54 Rooms are tired $30 service for what??
Restaurnant terrible service!
Room- carpet stinks!
March 27, 2013
Rated 5 out of 5 by Alicias21 Great honeymoon destination
Had a fantastic time! Only complaint was a crying baby next door.
November 11, 2012
Rated 5 out of 5 by RobR Amazing!
Fantastic location, views, f&b, service...this place had it all!
October 3, 2012