Rated 5 out of 5 by MasterShake Fantastic Stay
While admittedly not the most affordable place to stay, the staff, room amenities, beach access, location, dining options, and property are outstanding. We look forward to staying here during our next trip to Kauai.
Concierges Leilani and Kristy, Cheryl at the front desk, and Debbie at Rum Fire were all outstanding. Mahalo!
The only downside was some construction, but keeping the property in great shape requires upkeep from time to time.
April 21, 2016
Rated 4 out of 5 by Rose1415 PAPER THIN WALLS
We loved the grounds and amenities but the walls were paper thin in our room. We could hear every conversation and conference call from next door. Otherwise we loved the place....
Esp the cabanas by the pool, happy hour at rum fire, etc.
April 12, 2016
Rated 4 out of 5 by GJFAB Fabulous family experience
Thank you Sheraton Kauai for a fabulous family vacation. Platinum status was well recognized and rewarded! Our ocean front room was just breath-taking. Concierge Sabina was so helpful and friendly. Kids ages 8,11, and 15 had so many activities to do. A laid back vibe, a beautiful property near many restaurants and shops as well as near to point of interest destinations. Highly recommend!
April 9, 2016
Rated 2 out of 5 by thecru The hotel needs a facelift!
The best thing I can say about this hotel is it's location. The Staff was unfriendly and seemed unhappy. The lobby was dark and depressing. We had to pay $30 a day for what? Most hotels provide the amenities as the price of the room and as a thank you for staying in the facility. The bathroom was grungy and noisy.
If we had not been there on a promotion we would have changed hotels.
March 22, 2016
Rated 5 out of 5 by pjs66 Great Resort
The entire staff was helpful and courteous in all aspects.
February 24, 2016
Rated 5 out of 5 by DaFamFromSD2016 We always stay at the Sheraton when we visit Kauai.
We have been staying at the Sheraton Kauai for over the past 12 years even before our son was born. Many of the staff have seen him grow up. The fact that they continue to work there is an indicator that the Sheraton values their employees. A big thank you to those long standing employees and new ones as well. Emily and crew at Lava. Arch and crew at Kauai Down Under. Vincent and crew at the valet station. Debbe at Rumfire who made our first and last dinners on Kauai the best. These are just a few of the many that we can call out by name. Our housekeeping and Link Café experience was terrific as well. A special shout out to Vincent and Wally who were instrumental in making sure that our accommodations met our expectation on this trip. Truly the Ohana spirit is embraced at the Sheraton Kauai. Aloha!
February 21, 2016
Rated 4 out of 5 by Ginger6666 Shout out to the activities staff
We took advantage of many of the activities offered and felt they really added to our enjoyment. We took ukulele and hula from Anthony. I am not a natural musician but was made to feel comfortable and was pleased to learn quite a bit in a couple of short lessons. I was pleased with the blend of light humor and instruction.
We found the tide-pool exploration fascinating. Our guides knowledge was impressive and we enjoyed seeing sea cucumbers, sea urchins, a baby tuna fish and many other little sea creatures. We were not really sure what we were getting into, and it would have been helpful to have been given advice as to proper footwear when we signed up.
Your many interesting and diverse activities were an unexpected plus on our vacation.
February 13, 2016
Rated 5 out of 5 by ReneeRE Dreams start here
Love the views and the room is very nice. Nothing like having a room with washer and dryer too, plus we cooked in often!
February 6, 2016