Sheraton Princess Kaiulani

  • 120 Kaiulani Ave
  • Honolulu,
  • Hawaii
  • 96815
  • United States
  • Map

Rooms & Rates

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Children per Room

This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Rated 3.2 out of 5 by 506 reviewers.
Rated 4 out of 5 by Great deal Lovely setting, friendly and efficient staff, great location for in and out with ease, great bedding. January 27, 2013
Rated 2 out of 5 by Needs to be renovated The hotel looks kind of old. It needs remodeling and new carpet. The bathroom smells like a sewer. July 25, 2013
Rated 4 out of 5 by hollywood i found the hotels location wonderful for our needs everyone was friendly and show was great !!!! October 12, 2012
Rated 4 out of 5 by Rooms and flooring need improvement Vents in bathroom are covered with dust and debris. Sink has a smell. Bath tub drain was clogged. January 31, 2013
Rated 4 out of 5 by Excellent location for the price! This hotel is a a great location for the value, very close to the beach, market, food and shops! December 28, 2012
Rated 2 out of 5 by disappointed place is very old and in need of major overhaul. By far the worst Sheraton we've stayed at ! February 17, 2013
Rated 4 out of 5 by check in upon checking in, room that was assigned was not ready and had to be assigned another room. November 25, 2012
Rated 4 out of 5 by This Hotel has great features A swarm of termites interrupted on night of my stay. Very annoying. Otherwise "Perfecto"! October 15, 2012
Rated 4 out of 5 by housekeeping very helpful, when i called front desk to have extra blankets, they came right away. September 17, 2012
Rated 2 out of 5 by This hotel needs improvement The service was need improvement from the front desk and also the F & B service... June 23, 2012
Rated 3 out of 5 by needs improvement very noisy. took 2 days to sort out air conditioning. for the price not great. September 21, 2012
Rated 1 out of 5 by Nothing what described HORRIBLE I gave this hotel and 1 for location that was the only thing good about this hotel!! Just stayed there last 2 days of my 2 week vacation in hawaii. Cant check in til 3pm and than the line was so long it took an hour to check in than 30 mins to get my bags brought up. They told me they upgraded my room instead it was worse. They put me on the street ocean side that had a nice view but even being on the 27th floor the noise was horrible!!! The wind was so loud whipping thru there we couldnt sleep. The room pictures onlines are nothing like the rooms besides they had 2 beds they are very outdated. The worst part as we are packing up to check out i look under the bed like i always do having children and toys that get lost. There was 5 YES 5 pairs of stripper heals under my bed. I wanted to vomit especially since the night before we saw 2 (ladies of the night) hanging out right in front of the hotel. My question is how many times has the room supposively been cleaned and nobody seen the shoes. It is not worth the money they charge pay a lil more for better hotels!!! Stayed at AMAZING the biggest part of my trip but wont let me post the names do to them being competitiors whatever. dont waste your money HERE!! July 10, 2012
Rated 5 out of 5 by Home Away from Home The staff takes the time to know you and makes you feel like a family friend. February 27, 2013
Rated 3 out of 5 by Average Hotel As a Starwood preferred guest, I was expecting more staying at the Sheraton. June 8, 2012
Rated 3 out of 5 by MG13 Our room was showing wear and tear. It was in need of a serious face lift. February 4, 2013
Rated 5 out of 5 by Hotel Staff was great & Chef was very good We will stay hear again. The staff was wonderful and were always helpful. September 3, 2012
Rated 4 out of 5 by very nice hotel in a great location pleasantly surprised thanks to being assigned a room with an ocean view. January 12, 2013
Rated 4 out of 5 by Sheraton is Great the buffet could be better. It is to expensive for what you are offered August 4, 2012
Rated 4 out of 5 by Kaiulani 'A Real Princess" Very helpful staff and exceptional surroundings in a great location. July 29, 2012
Rated 4 out of 5 by Great staff at this hotel Staff is very helpful. My hotel was ready upon arrival. Good stay! August 7, 2013
Rated 4 out of 5 by Hospitality Suite Great feature for guests with a late departure to the mainland February 17, 2013
Rated 3 out of 5 by Comfort The bed and pillows did not meet my expectations of comfort. December 20, 2012
Rated 4 out of 5 by good value for money good value for money, but lower floor is not good. November 25, 2013
Rated 4 out of 5 by matilda This hotel is centrally located and has gret service September 30, 2012
Rated 3 out of 5 by great location Located near all of Honolulu's most desired features January 3, 2013
Rated 2 out of 5 by This place is a dump. Starwood platinum member Don't even think about it? That's all I have to say December 31, 2012
Rated 2 out of 5 by SPG Platinum Review I was not recognized as an SPG Platinum member as I have been in other SPG properties domestically and internationally. I was advised I was getting an upgrade at the front desk which turned out to be from the third to Fifth floor (overlooking the pool, pathetic). Room was dusty, dirty, dingy and disgusting. Outlets did not hold power cords or attachments, Bathroom towel bar was broken. Only after calling SPG directly was my Platinum status recognized I was then upgraded but only to a higher floor (which is all I received). New Room had better view (partial ocean view) but was dirty, dusty had an odd odor and surfaces were sticky. Again, Outlets did not hold power cords or attachments. ALL Room conditions were unsatisfactory, dust and dirt everywhere. Establishment is worn and needs upgrade. Language barrier at front desk. SPG should be ashamed to call this a resort. As a Platinum member I should have been treated better and given some type of amenities. Worst hotel under SPG I have every stayed. No Club Floor or amenities affiliated with Platinum membership. The offer was either, 500 points or breakfast (if you took breakfast you did not get 500 points) if you took the island bonus gift you did not receive 500 points or breakfast. April 15, 2013
Rated 4 out of 5 by This hotel has a good location Enjoyable experience. Staff extremely friendly August 15, 2012
Rated 4 out of 5 by great location great place,location is close to everything. September 15, 2013
Rated 4 out of 5 by This hotel is centrally located Great location for walking and great staff September 28, 2013
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